Solved

Crystal Reports doesn't open exported files by default application

Posted on 2012-12-20
3
646 Views
Last Modified: 2012-12-21
Until recently, XML files exported from Crystal Reports XI to "Application" would open in MS Word.  

A couple days ago, this abruptly changed, and CR XI users are seeing their XML files export to Internet Explorer.  We've already set Word as the default application for opening XML files for most users, but Crystal Reports seems to have its own plans.  It's not a show stopper, but many non-technical users are frustrated that one of their systems that "just worked" no longer does.

This comes just a day before a new machine was set up with Crystal Reports 2008.  When the same reports are run and exported (using XML Legacy and Application), after setting the default XML viewing application to MSWord, Notepad is opened.

Have I overlooked a configuration window in Crystal Reports?  Have recent windows updates strong-armed XML file associations?
0
Comment
Question by:forcedexposure
3 Comments
 
LVL 100

Accepted Solution

by:
mlmcc earned 175 total points
ID: 38711497
Have you checked the machines to see if the default application has changed?

It is possible a security update or an IE updae could have changed the association.

mlmcc
0
 
LVL 26

Assisted Solution

by:Kurt Reinhardt
Kurt Reinhardt earned 175 total points
ID: 38711514
I agree with mlmcc.  Crystal Reports doesn't open XML files.  That's Windows functionality, so if the file is suddenly being opened in a new application then something changed at the system level. It has nothing to do with Crystal Reports.
0
 

Author Closing Comment

by:forcedexposure
ID: 38713576
I found that Crystal Reports was using the "edit" action, not the "open" action, to open the exported files.  Went into the registry in Windows 7 and just copied the command line in the open action over.
0

Featured Post

3 Use Cases for Connected Systems

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, testing some more, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We have adopted the strategy to use Computers in Student Labs as the bulletin boards. The same target can be achieved by using a Login Notice feature in Group policy but it’s not as attractive as graphical wallpapers with message which grabs the att…
Step by step guide to Clean and Sort your windows registry! Introduction: Always remember: A Clean registry = Better performance = Save your invaluable time In this article we're going to clear our registry manually! Yes, manually! The e…
A short film showing how OnPage and Connectwise integration works.
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now