Solved

Crystal Reports doesn't open exported files by default application

Posted on 2012-12-20
3
651 Views
Last Modified: 2012-12-21
Until recently, XML files exported from Crystal Reports XI to "Application" would open in MS Word.  

A couple days ago, this abruptly changed, and CR XI users are seeing their XML files export to Internet Explorer.  We've already set Word as the default application for opening XML files for most users, but Crystal Reports seems to have its own plans.  It's not a show stopper, but many non-technical users are frustrated that one of their systems that "just worked" no longer does.

This comes just a day before a new machine was set up with Crystal Reports 2008.  When the same reports are run and exported (using XML Legacy and Application), after setting the default XML viewing application to MSWord, Notepad is opened.

Have I overlooked a configuration window in Crystal Reports?  Have recent windows updates strong-armed XML file associations?
0
Comment
Question by:forcedexposure
3 Comments
 
LVL 100

Accepted Solution

by:
mlmcc earned 175 total points
ID: 38711497
Have you checked the machines to see if the default application has changed?

It is possible a security update or an IE updae could have changed the association.

mlmcc
0
 
LVL 26

Assisted Solution

by:Kurt Reinhardt
Kurt Reinhardt earned 175 total points
ID: 38711514
I agree with mlmcc.  Crystal Reports doesn't open XML files.  That's Windows functionality, so if the file is suddenly being opened in a new application then something changed at the system level. It has nothing to do with Crystal Reports.
0
 

Author Closing Comment

by:forcedexposure
ID: 38713576
I found that Crystal Reports was using the "edit" action, not the "open" action, to open the exported files.  Went into the registry in Windows 7 and just copied the command line in the open action over.
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

cPanel is a Unix based web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site. cPanel utilizes a 3 tier structure that provides functionality for administrators, rese…
Many times as a report developer I've been asked to display normalized data such as three rows with values Jack, Joe, and Bob as a single comma-separated string such as 'Jack, Joe, Bob', and vice versa.  Here's how to do it. 
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
How to Install VMware Tools in Red Hat Enterprise Linux 6.4 (RHEL 6.4) Step-by-Step Tutorial

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question