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Michael Baez
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Citrix Xenapp

I have one user having issues opening an application online.  I can log into the xenapp server no problem.  It get to mapping drives and group policy and the Reciever disappears.  I looked in the event logs and we have event ID 6000 to 6005.  Any help would be appreciated.
Citrix

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Michael Baez

8/22/2022 - Mon
Sekar Chinnakannu

Try to delete the user profile and give a try. Make sure you have deleted user profile in all the citrix servers. then give a try.
Michael Baez

ASKER
I tried that already.
Sekar Chinnakannu

did you tried to recreate the windows profile?
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Michael Baez

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what do you mean by that have the user logon directly to that server?
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Michael Baez

ASKER
Group Policy was the problem.  It was just a mapped drive policy and removing it resolved the issue.