SBS2003 Excange is not sending or recieving

Posted on 2012-12-21
Last Modified: 2012-12-31
Forgive the long description.
I have a customer who runs SBS2003 Server using Exchange, it was running perfectly untill we tried to make a change yesterday, the customer wanted the "email alerts" to work in companyweb. We were trying to get it to work and went into control panel, add remove WINDOWS components and removed the smtp tick box from under "application server - IIS" (because other post had said to make sure this was working).
This did not work and now emails go from outlook but dont reach the destination, we tried reinstalling IIS and SMTP, then Exchange SP2 but no incoming or outgoing emails.

I have noticed that if I go into Server Queues the "smtp mailbox store" is using X400 MTA, whereas before I thought it used something else?

As a side note companyweb does not look the same now and the links dont work 404 message,

We do not care now if companyweb ever works again but just wants the emails working !
Any ideas where to start?
Question by:Insideview
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LVL 76

Accepted Solution

Alan Hardisty earned 500 total points
ID: 38712268
Removing IIS breaks Exchange unfortunately, but if you follow this MS article you should be able to salvage the situation:


Author Comment

ID: 38712294
Alan, thank you for the fast response, we will attempt this over the Xmas break
LVL 76

Expert Comment

by:Alan Hardisty
ID: 38712534
You are welcome - it is a common problem because the relation between Exchange and IIS isn't known to all, so you are not the first and won't be the last to have done this.

The Article should get you back and working again fairly quickly.  Shout if you get stuck anywhere.  I am never too far away!

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Author Comment

ID: 38732300
Almost there, incoming and outgoing emails now working again (thanks) BUT OWA not working from inside or outside the building.
We get the OWA logon screen for user and password but then it goes to an error screen and on the page tab it says "Http 500 internal server error, https://mail.????"

Any further thoughts would be welcome as many users work remotely
LVL 76

Expert Comment

by:Alan Hardisty
ID: 38732303
You should raise a separate question for the OWA issues as your original question is about mail not flowing in and out and if that is working, then the original question is solved.


Author Closing Comment

ID: 38732317
Incoming and outgoing emails now working but OWA fails inside and outside, we get logon screen for user and password but then it goes to an error screen and on the page tab it says "Http 500 internal server error, accessing it from inside gets a 405 error

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