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Solved
SBS2003 Excange is not sending or recieving
Posted on 2012-12-21
Forgive the long description.
I have a customer who runs SBS2003 Server using Exchange, it was running perfectly untill we tried to make a change yesterday, the customer wanted the "email alerts" to work in companyweb. We were trying to get it to work and went into control panel, add remove WINDOWS components and removed the smtp tick box from under "application server - IIS" (because other post had said to make sure this was working).
This did not work and now emails go from outlook but dont reach the destination, we tried reinstalling IIS and SMTP, then Exchange SP2 but no incoming or outgoing emails.
I have noticed that if I go into Server Queues the "smtp mailbox store" is using X400 MTA, whereas before I thought it used something else?
As a side note companyweb does not look the same now and the links dont work 404 message,
We do not care now if companyweb ever works again but just wants the emails working !
Any ideas where to start?
I have a customer who runs SBS2003 Server using Exchange, it was running perfectly untill we tried to make a change yesterday, the customer wanted the "email alerts" to work in companyweb. We were trying to get it to work and went into control panel, add remove WINDOWS components and removed the smtp tick box from under "application server - IIS" (because other post had said to make sure this was working).
This did not work and now emails go from outlook but dont reach the destination, we tried reinstalling IIS and SMTP, then Exchange SP2 but no incoming or outgoing emails.
I have noticed that if I go into Server Queues the "smtp mailbox store" is using X400 MTA, whereas before I thought it used something else?
As a side note companyweb does not look the same now and the links dont work 404 message,
We do not care now if companyweb ever works again but just wants the emails working !
Any ideas where to start?
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6 Comments
Active today
Removing IIS breaks Exchange unfortunately, but if you follow this MS article you should be able to salvage the situation:
http://support.microsoft.com/kb/320202
Alan
http://support.microsoft.com/kb/320202
Alan
Active 2 days ago
Alan, thank you for the fast response, we will attempt this over the Xmas break
THANK YOU
THANK YOU
Active today
You are welcome - it is a common problem because the relation between Exchange and IIS isn't known to all, so you are not the first and won't be the last to have done this.
The Article should get you back and working again fairly quickly. Shout if you get stuck anywhere. I am never too far away!
Alan
The Article should get you back and working again fairly quickly. Shout if you get stuck anywhere. I am never too far away!
Alan
Active 2 days ago
Alan
Almost there, incoming and outgoing emails now working again (thanks) BUT OWA not working from inside or outside the building.
We get the OWA logon screen for user and password but then it goes to an error screen and on the page tab it says "Http 500 internal server error, https://mail.????.co.uk/exchweb/bin/auth/owaauth.dll"
Any further thoughts would be welcome as many users work remotely
Almost there, incoming and outgoing emails now working again (thanks) BUT OWA not working from inside or outside the building.
We get the OWA logon screen for user and password but then it goes to an error screen and on the page tab it says "Http 500 internal server error, https://mail.????.co.uk/exchweb/bin/auth/owaauth.dll"
Any further thoughts would be welcome as many users work remotely
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