Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

setting up netapp perfstat

Posted on 2012-12-21
8
Medium Priority
?
1,987 Views
Last Modified: 2013-05-15
I'm trying to look at some performance issues on my Netapp filer using the perfstat tool.  I've downloaded the Netapp support toolkit and i'm trying to run perfstat from that.  I enter the IP and login information for the perfstat tool but I get an "unable to connect to controller, check the account name or password" message.  I have looked online and I understand that I need to use the plink utility to store some security information in my local registry, see the link below.

https://kb.netapp.com/support/index?page=content&id=2011414

However when I try and use the plink utility I also get access denied.  I am using the same root login credentials I use to login to the storage via Netapp system manager.
0
Comment
Question by:carbonbase
  • 4
  • 4
8 Comments
 
LVL 9

Accepted Solution

by:
FilipZahradnik earned 750 total points
ID: 38714412
What OS are you using to run perfstat?
Can you connect to the controller manually using SSH - e.g. with putty?

On Windows 2008 Server and Widows 7, you need to set up SSH public key authentication because they don't include RSH. You have 2 options:

Follow instructions in the openSSH_procedure.txt file that ships with perfstat.
--or--
How to setup SSH public key authentication on Windows using PuTTy
https://kb.netapp.com/support/index?page=content&id=1011670
0
 

Author Comment

by:carbonbase
ID: 38826063
Sorry do delay in replying.  I'm trying to connect with Windows 7.  I cannot connect to the controller via putty.
0
 
LVL 9

Expert Comment

by:FilipZahradnik
ID: 38829003
If you can't even putty into the controller, then you possibly have networking issues. Can you putty from other computers?
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 

Author Comment

by:carbonbase
ID: 38885471
i can putty into other computers yes
0
 
LVL 9

Expert Comment

by:FilipZahradnik
ID: 38886726
That's good.

Can you putty FROM other computers TO your NetApp controller?
0
 

Author Comment

by:carbonbase
ID: 38942413
Sorry my previous statement was wrong, I can putty into the storage controllers.
0
 
LVL 9

Expert Comment

by:FilipZahradnik
ID: 38943599
So you can putty into the controllers from OTHER computers, but not from the computer where you trying to set up perfstat - correct?
0
 

Author Closing Comment

by:carbonbase
ID: 39167444
closing this question, as no longer required. thanks for the help offered so far.
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
The question appears often enough, how do I transfer my data from my old server to the new server while preserving file shares, share permissions, and NTFS permisions.  Here are my tips for handling such a transfer.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…
Suggested Courses

877 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question