Solved

setting up netapp perfstat

Posted on 2012-12-21
8
1,872 Views
Last Modified: 2013-05-15
I'm trying to look at some performance issues on my Netapp filer using the perfstat tool.  I've downloaded the Netapp support toolkit and i'm trying to run perfstat from that.  I enter the IP and login information for the perfstat tool but I get an "unable to connect to controller, check the account name or password" message.  I have looked online and I understand that I need to use the plink utility to store some security information in my local registry, see the link below.

https://kb.netapp.com/support/index?page=content&id=2011414

However when I try and use the plink utility I also get access denied.  I am using the same root login credentials I use to login to the storage via Netapp system manager.
0
Comment
Question by:carbonbase
  • 4
  • 4
8 Comments
 
LVL 9

Accepted Solution

by:
FilipZahradnik earned 250 total points
ID: 38714412
What OS are you using to run perfstat?
Can you connect to the controller manually using SSH - e.g. with putty?

On Windows 2008 Server and Widows 7, you need to set up SSH public key authentication because they don't include RSH. You have 2 options:

Follow instructions in the openSSH_procedure.txt file that ships with perfstat.
--or--
How to setup SSH public key authentication on Windows using PuTTy
https://kb.netapp.com/support/index?page=content&id=1011670
0
 

Author Comment

by:carbonbase
ID: 38826063
Sorry do delay in replying.  I'm trying to connect with Windows 7.  I cannot connect to the controller via putty.
0
 
LVL 9

Expert Comment

by:FilipZahradnik
ID: 38829003
If you can't even putty into the controller, then you possibly have networking issues. Can you putty from other computers?
0
 

Author Comment

by:carbonbase
ID: 38885471
i can putty into other computers yes
0
Complete Microsoft Windows PC® & Mac Backup

Backup and recovery solutions to protect all your PCs & Mac– on-premises or in remote locations. Acronis backs up entire PC or Mac with patented reliable disk imaging technology and you will be able to restore workstations to a new, dissimilar hardware in minutes.

 
LVL 9

Expert Comment

by:FilipZahradnik
ID: 38886726
That's good.

Can you putty FROM other computers TO your NetApp controller?
0
 

Author Comment

by:carbonbase
ID: 38942413
Sorry my previous statement was wrong, I can putty into the storage controllers.
0
 
LVL 9

Expert Comment

by:FilipZahradnik
ID: 38943599
So you can putty into the controllers from OTHER computers, but not from the computer where you trying to set up perfstat - correct?
0
 

Author Closing Comment

by:carbonbase
ID: 39167444
closing this question, as no longer required. thanks for the help offered so far.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Join & Write a Comment

In this article, I provide some information on storage disks which go into calculations that will help you figure out how much Input/output Operations Per Second (IOPS) your disk subsystem can deliver. To effectively size & tune up applications l…
Ever notice how you can't use a new drive in Windows without having Windows assigning a Disk Signature?  Ever have a signature collision problem (especially with Virtual Machines?)  This article is intended to help you understand what's going on and…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now