Solved

setting up netapp perfstat

Posted on 2012-12-21
8
1,925 Views
Last Modified: 2013-05-15
I'm trying to look at some performance issues on my Netapp filer using the perfstat tool.  I've downloaded the Netapp support toolkit and i'm trying to run perfstat from that.  I enter the IP and login information for the perfstat tool but I get an "unable to connect to controller, check the account name or password" message.  I have looked online and I understand that I need to use the plink utility to store some security information in my local registry, see the link below.

https://kb.netapp.com/support/index?page=content&id=2011414

However when I try and use the plink utility I also get access denied.  I am using the same root login credentials I use to login to the storage via Netapp system manager.
0
Comment
Question by:carbonbase
  • 4
  • 4
8 Comments
 
LVL 9

Accepted Solution

by:
FilipZahradnik earned 250 total points
ID: 38714412
What OS are you using to run perfstat?
Can you connect to the controller manually using SSH - e.g. with putty?

On Windows 2008 Server and Widows 7, you need to set up SSH public key authentication because they don't include RSH. You have 2 options:

Follow instructions in the openSSH_procedure.txt file that ships with perfstat.
--or--
How to setup SSH public key authentication on Windows using PuTTy
https://kb.netapp.com/support/index?page=content&id=1011670
0
 

Author Comment

by:carbonbase
ID: 38826063
Sorry do delay in replying.  I'm trying to connect with Windows 7.  I cannot connect to the controller via putty.
0
 
LVL 9

Expert Comment

by:FilipZahradnik
ID: 38829003
If you can't even putty into the controller, then you possibly have networking issues. Can you putty from other computers?
0
Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

 

Author Comment

by:carbonbase
ID: 38885471
i can putty into other computers yes
0
 
LVL 9

Expert Comment

by:FilipZahradnik
ID: 38886726
That's good.

Can you putty FROM other computers TO your NetApp controller?
0
 

Author Comment

by:carbonbase
ID: 38942413
Sorry my previous statement was wrong, I can putty into the storage controllers.
0
 
LVL 9

Expert Comment

by:FilipZahradnik
ID: 38943599
So you can putty into the controllers from OTHER computers, but not from the computer where you trying to set up perfstat - correct?
0
 

Author Closing Comment

by:carbonbase
ID: 39167444
closing this question, as no longer required. thanks for the help offered so far.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Having issues meeting security compliance criteria because of those pesky USB drives? Then I can help you! This article will explain how to disable USB Mass Storage devices in Windows Server 2008 R2.
In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question