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setting up netapp perfstat
Posted on 2012-12-21
I'm trying to look at some performance issues on my Netapp filer using the perfstat tool. I've downloaded the Netapp support toolkit and i'm trying to run perfstat from that. I enter the IP and login information for the perfstat tool but I get an "unable to connect to controller, check the account name or password" message. I have looked online and I understand that I need to use the plink utility to store some security information in my local registry, see the link below.
https://kb.netapp.com/support/index?page=content&id=2011414
However when I try and use the plink utility I also get access denied. I am using the same root login credentials I use to login to the storage via Netapp system manager.
https://kb.netapp.com/support/index?page=content&id=2011414
However when I try and use the plink utility I also get access denied. I am using the same root login credentials I use to login to the storage via Netapp system manager.
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8 Comments
What OS are you using to run perfstat?
Can you connect to the controller manually using SSH - e.g. with putty?
On Windows 2008 Server and Widows 7, you need to set up SSH public key authentication because they don't include RSH. You have 2 options:
Follow instructions in the openSSH_procedure.txt file that ships with perfstat.
--or--
How to setup SSH public key authentication on Windows using PuTTy
https://kb.netapp.com/support/index?page=content&id=1011670
Can you connect to the controller manually using SSH - e.g. with putty?
On Windows 2008 Server and Widows 7, you need to set up SSH public key authentication because they don't include RSH. You have 2 options:
Follow instructions in the openSSH_procedure.txt file that ships with perfstat.
--or--
How to setup SSH public key authentication on Windows using PuTTy
https://kb.netapp.com/support/index?page=content&id=1011670
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Sorry do delay in replying. I'm trying to connect with Windows 7. I cannot connect to the controller via putty.
If you can't even putty into the controller, then you possibly have networking issues. Can you putty from other computers?
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