I have a user who is running Windows 7 (32 bit), outlook 2010 on exchange 2010. He's sending emails as Rich Text so he can attach documents in the body of the email. The problem is when the items are sent, they swap the order. Not too sure what's going on with that. The attachments he selects are other emails from shared mail boxes. He simply drags and drops them from the shared folder and places them in his email he's writing. Any thoughts?