Solved: Sharp MFP won't scan to Email once we moved to Exchange Office365

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Sharp MFP won't scan to Email once we moved to Exchange Office365

We have a Sharpe MFP MX-C401. We used to have a hosted exchange solution. We could scan to email successfully. We migrated to Office 365 (exchange). The SMTP addresson the Scanner Network settings was the old email server. I tried the scan to email to an external address and internal address. The external worked fine, but the internal sent to the previous email (turning them off today), not to the location the MX records are pointing to.

So I went into the scanner settings and changed the SMTP settings (see attached) to the SMTP server for Office 365 (had to do a lookup because all I had was the name). Now the scanner errors and reports “Communication with selected server is lost while sending image. Contact your network administrator".

So I tried a yahoo smtp server that I have an email account with. Same thing. Is there a setting somewhere else I need to change? (I also put in our DNS address - from IPCONFIG, and our domain in the dns settings - we're not running a server, but it wouldn't let me leave the domain blank, with the same result).

Thank you for any help!
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I wish I could use the same email for the copier as our domain. But, oh well.

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Office Productivity

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Office Productivity refers both to the act of being productive and efficient in an office or professional environment, as well as the software applications used to "produce" information. This includes the development of professional skills, creating work processes, and almost any program used to create or modify a document, image, audio or video clip. However, business application suites such as Microsoft Office, which include word processing, spreadsheet and presentation programs, are typically called productivity software, as contrasted with a "utility program," such as a file manager, which is used to organize files and folders on the computer. Many office- and business-oriented groups of programs are organized into suites.