troubleshooting Question

Computer won't let me upgrade to Windows Professional through Anytime Upgrade

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artismobileFlag for United States of America asked on
HardwareWindows OSWindows 7
31 Comments2 Solutions621 ViewsLast Modified:
Windows 7 professional 64 bit
Gigabyte GA EX58-UD5
i7CPU 920@2.67Ghz 2.66 Ghz
Gskill Ripjaw f3-8500CL7S-4gbrl DDR3-1066 PC-8500 4gbx1 spd cl7-7-7-1 8 1.5v
24 gig ram 6x4
Nvidia Quadro FX4800

I had to re-install windows Home because of problems.  The I remembered before the problem, 3 years ago when I build the computer I added Windows Professional by on line.  I tried to do that again (re purchase).  I had the option of using the key or on line I connected on line and o=got the key.  Now when I try to upgrade, it goes through the motions but I still show 24GB Ram 16 GB usable. (which is why I went to professional in the first place was to use more ram.

Is there something I am supposed to activate? I don't think it installs anything.

Thanks
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