Solved

Scanning to Server

Posted on 2012-12-21
10
179 Views
Last Modified: 2013-01-22
I have a multi function machine that scans to a folder on my network.  It recently stopped working when I was having a DNS issue with the server.  The path that I am scanning too, however, is not a name, but the IP address of the server.  The problem with DNS occurred when I tried to install RRAS on my Windows Server 2003.  I have since uninstalled RRAS but the scanning does not work.  I can scan to another computer without a problem, so I am wondering if anyone knows what I could have enabled/disabled on the server to make this problem occur.
0
Comment
Question by:aclaus225
  • 3
  • 3
  • 2
  • +1
10 Comments
 
LVL 10

Expert Comment

by:cbmm
Comment Utility
Verify the NTFS permissions on the scan folder and make sure everyone has full access. Does the scanner tie in with LDAP?
0
 
LVL 8

Expert Comment

by:lancecurwensville
Comment Utility
Is your share still valid?   Can you access the share from a pc?
0
 
LVL 25

Expert Comment

by:Tony Giangreco
Comment Utility
I'd reset the share on that folder, make sure the DNS, IP and share path is correct on the scanner and retest. Check the logs for all entries regarding this activity. Something should show up and provide information you can use to resolve the issue.
0
 

Author Comment

by:aclaus225
Comment Utility
I can access the share on pcs. I can scan to the folder via another multifunction machine also.
0
 
LVL 10

Expert Comment

by:cbmm
Comment Utility
Try looking in the event viewer on the server. Take note of the time, scan a document to the server, look for any events around that time related to security or application failure.
0
Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

 
LVL 8

Expert Comment

by:lancecurwensville
Comment Utility
Have you tried domain\username or if not on domain then servername \ username ?
0
 

Author Comment

by:aclaus225
Comment Utility
I have tried the domain\username and it doesn't really help at all.  There is still an error.
0
 
LVL 25

Expert Comment

by:Tony Giangreco
Comment Utility
Post the error you are getting
0
 

Author Comment

by:aclaus225
Comment Utility
It simply says transfer error.  Unfortunately with the MF that I have it is not more descriptive.
0
 
LVL 25

Accepted Solution

by:
Tony Giangreco earned 500 total points
Comment Utility
It sounds like a DNS or permission problem. We have three Konica Minolta print centers that also scan to user folders on on of our servers. They were a pain setting up, but now they work great.
0

Featured Post

Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

I have never ceased to be amazed how many problems you can encounter on a fresh install of a Windows operating system.  This is certainly case in point& Unable to complete ANY MSI installation.  This means Windows Updates are failing and I can't …
Many of us need to configure DHCP server(s) in their environment. We can do that simply via DHCP console on server or using MMC snap-in on each computer with Administrative Tools installed in a network. But what if we have to configure many DHCP ser…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now