We value your feedback.
Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!
Course Of The Month
2 days, 21 hours left to enrollBecome a Premium Member and unlock a new, free course in leading technologies each month.
Solved
Automatic Replies broken after changing default email address in Exchange 2010
Posted on 2012-12-21
Hi All,
A client of mine has a 2011 SBS server which was managing emails for abc.co.uk domain
Today they decided to rename themselves and asked for everyone to default to a new email domain which we'll call abc.co.uk ao I've added it as an authorised domain in Exchange and set up the MX records and made the default reply email address the new one in Exchange management Console but kept the old one as we need to keep that live. Emails are flowing in fine for both the old and new addresses however a user has just discovered that they can't turn on Automatic Replies now and get an error "Microsoft Outlook Your automatic reply settings cannot be displayed because the server is currently unavailable". Try again later. All users are affected and all are using Outlook 2010
Automatic replies worked fine up until this new email domain was added. Does anyone know what may have happened and how I can fix it please?
Thanks
Adam
A client of mine has a 2011 SBS server which was managing emails for abc.co.uk domain
Today they decided to rename themselves and asked for everyone to default to a new email domain which we'll call abc.co.uk ao I've added it as an authorised domain in Exchange and set up the MX records and made the default reply email address the new one in Exchange management Console but kept the old one as we need to keep that live. Emails are flowing in fine for both the old and new addresses however a user has just discovered that they can't turn on Automatic Replies now and get an error "Microsoft Outlook Your automatic reply settings cannot be displayed because the server is currently unavailable". Try again later. All users are affected and all are using Outlook 2010
Automatic replies worked fine up until this new email domain was added. Does anyone know what may have happened and how I can fix it please?
Thanks
Adam
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
3-
2
5 Comments
Active 1 day ago
Add an SRV record for the new abc.co.uk domain and point the record to a record that exists in your current SSL certificate:
http://support.microsoft.com/kb/940881
That should solve the issue.
Alan
http://support.microsoft.com/kb/940881
That should solve the issue.
Alan
Thanks very much, however I've checked and their domain provider (1and1) doesn't support srv records, is there any other way around this please?
Active 1 day ago
The only other way is to add an Autodiscover A record to the new domain pointing to the IP address of your Exchange server AND add autodiscover.newdomainname
Thanks Alan, going to move domain providers I think that's the easiest answer, thanks for your help!
Featured Post
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
Suggested Solutions
What does UTC stand for?
“Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.
What does th…
This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center.
Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center.
Navigate to the Mail Flow >> Rules tab.: To cr…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment.
The video tutorial explains the basics of the Exchange server Database Availability grou…
Suggested Courses
Course of the Month2 days, 21 hours left to enroll
752 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.