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Automatic Replies broken after changing default email address in Exchange 2010
Hi All,
A client of mine has a 2011 SBS server which was managing emails for abc.co.uk domain
Today they decided to rename themselves and asked for everyone to default to a new email domain which we'll call abc.co.uk ao I've added it as an authorised domain in Exchange and set up the MX records and made the default reply email address the new one in Exchange management Console but kept the old one as we need to keep that live. Emails are flowing in fine for both the old and new addresses however a user has just discovered that they can't turn on Automatic Replies now and get an error "Microsoft Outlook Your automatic reply settings cannot be displayed because the server is currently unavailable". Try again later. All users are affected and all are using Outlook 2010
Automatic replies worked fine up until this new email domain was added. Does anyone know what may have happened and how I can fix it please?
Thanks
Adam
A client of mine has a 2011 SBS server which was managing emails for abc.co.uk domain
Today they decided to rename themselves and asked for everyone to default to a new email domain which we'll call abc.co.uk ao I've added it as an authorised domain in Exchange and set up the MX records and made the default reply email address the new one in Exchange management Console but kept the old one as we need to keep that live. Emails are flowing in fine for both the old and new addresses however a user has just discovered that they can't turn on Automatic Replies now and get an error "Microsoft Outlook Your automatic reply settings cannot be displayed because the server is currently unavailable". Try again later. All users are affected and all are using Outlook 2010
Automatic replies worked fine up until this new email domain was added. Does anyone know what may have happened and how I can fix it please?
Thanks
Adam
ExchangeOutlook
Last Comment
Alan Hardisty
ASKER
Thanks very much, however I've checked and their domain provider (1and1) doesn't support srv records, is there any other way around this please?
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ASKER
Thanks Alan, going to move domain providers I think that's the easiest answer, thanks for your help!
:) - I find it odd that some still can't cater for the type of records that are required by most systems nowadays!
Good luck moving and thanks for the points.
Alan
Good luck moving and thanks for the points.
Alan
http://support.microsoft.com/kb/940881
That should solve the issue.
Alan