Can Call out on VOIP but not recieve calls -Uverse Internet

Posted on 2012-12-21
Medium Priority
Last Modified: 2013-01-08
I moved my internet connection to Uverse from Comcast. It was working fine with Comcast.

My VOIP phone doesn't work with incoming calls. I can make outgoing calls. I have the Phone set up on a DMZ for ALL to ALL traffic but still cant recieve calls. I did port forwarding but still the same issue.

Any help is greatly appreciated.
Question by:m3mdicl
  • 3
LVL 15

Expert Comment

ID: 38714114
Did you have the carrier update the IP Address for your service ?

UVerse is a horrible choice as the 2Wire devices are always a pain to work with.  You need to ensure, and since I dumped my Uverse more than a year ago I am not sure exactly how, that the Public IP has it's ports 5060-5070 (UDP) & 10000 - 20000  (UDP) mapped to your Voice Server's private IP. .

Author Comment

ID: 38714319
Ya had the admin of the VOIP system update the new ip. This is really frustrating working with 2 wire RG's

Accepted Solution

m3mdicl earned 0 total points
ID: 38742801
Replacement RG worked with the voip setup over DMZ.

Author Closing Comment

ID: 38754123
No valid responses and figured out the solution on my own.

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