Solved

Can Call out on VOIP but not recieve calls -Uverse Internet

Posted on 2012-12-21
4
395 Views
Last Modified: 2013-01-08
I moved my internet connection to Uverse from Comcast. It was working fine with Comcast.

My VOIP phone doesn't work with incoming calls. I can make outgoing calls. I have the Phone set up on a DMZ for ALL to ALL traffic but still cant recieve calls. I did port forwarding but still the same issue.

Any help is greatly appreciated.
0
Comment
Question by:m3mdicl
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 15

Expert Comment

by:Phonebuff
ID: 38714114
Did you have the carrier update the IP Address for your service ?

UVerse is a horrible choice as the 2Wire devices are always a pain to work with.  You need to ensure, and since I dumped my Uverse more than a year ago I am not sure exactly how, that the Public IP has it's ports 5060-5070 (UDP) & 10000 - 20000  (UDP) mapped to your Voice Server's private IP. .
0
 

Author Comment

by:m3mdicl
ID: 38714319
Ya had the admin of the VOIP system update the new ip. This is really frustrating working with 2 wire RG's
0
 

Accepted Solution

by:
m3mdicl earned 0 total points
ID: 38742801
Replacement RG worked with the voip setup over DMZ.
0
 

Author Closing Comment

by:m3mdicl
ID: 38754123
No valid responses and figured out the solution on my own.
0

Featured Post

[Webinar] How Hackers Steal Your Credentials

Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them. Thursday, July 13, 2017 10:00 A.M. PDT

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As companies replace their old PBX phone systems with Unified IP Communications, many are finding out that legacy applications such as fax do not work well with VoIP. Fortunately, Cloud Faxing provides a cost-effective alternative that works over an…
If your business is like most, chances are you still need to maintain a fax infrastructure for your staff. It’s hard to believe that a communication technology that was thriving in the mid-80s could still be an essential part of your team’s modern I…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question