tucktech
asked on
FOIP Recommendations
Hello Experts,
I have 4 fax POTS lines currently in service. The POTS lines go out of service when it rains. We also have a T1 (IPFLEX) for our phone service, this has been very reliable.
I have signed up for Ring Central service which gives us 3 fax lines and we forward 3 of our lines to Ring Central. This typically works ok for inbound faxes but we still have problems send faxes when we have outages.
I am researching FOIP and wanted recommendations.
I have a provider that I can out source this too which would be very helpful but it would cost about $300 per month based on our volume. I belive our volume will only go UP.
This is what I think I may do but PLEASE offer advise because I am not "married" to any solution and want to put something in place that is solid.
Purchase an ATA "box" and migrate our current phone numbers to a SIP/PRI (I have no clue what these acronyms are but I know I need to use this stuff, I am NOT a telephone expert...). I believe this would allow me to take any analalog multi-functional machine and covert the signals to "digita" so it will work over my WAN connections. My SIP/PRI service then would provide connectivity to the inbound/outbound faxing. I of course would be careful if the SIP/PRI provider would charge for time, calls, long distance, etc..
If you could provide any insight recommendations for hardware and SIP/PRI providers that would be great.
I really want to keep this simple and relible.
Thanks
I have 4 fax POTS lines currently in service. The POTS lines go out of service when it rains. We also have a T1 (IPFLEX) for our phone service, this has been very reliable.
I have signed up for Ring Central service which gives us 3 fax lines and we forward 3 of our lines to Ring Central. This typically works ok for inbound faxes but we still have problems send faxes when we have outages.
I am researching FOIP and wanted recommendations.
I have a provider that I can out source this too which would be very helpful but it would cost about $300 per month based on our volume. I belive our volume will only go UP.
This is what I think I may do but PLEASE offer advise because I am not "married" to any solution and want to put something in place that is solid.
Purchase an ATA "box" and migrate our current phone numbers to a SIP/PRI (I have no clue what these acronyms are but I know I need to use this stuff, I am NOT a telephone expert...). I believe this would allow me to take any analalog multi-functional machine and covert the signals to "digita" so it will work over my WAN connections. My SIP/PRI service then would provide connectivity to the inbound/outbound faxing. I of course would be careful if the SIP/PRI provider would charge for time, calls, long distance, etc..
If you could provide any insight recommendations for hardware and SIP/PRI providers that would be great.
I really want to keep this simple and relible.
Thanks
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ASKER
I don't have a lot of experience in this AREA but will soon. Based on all of my past IT experience I believe this is very good advice....
ASKER
I am assuming that if I went with a ATA with a SIP/T38 that it would not be as reliable and that is why you are saying I would be "more unhappy", correct?
I did find a GrandStream product that is a basic ATA device and am trying it but am hesitant to make the final purchase because of your comments and recommendations.