troubleshooting Question

How do I automatically read task emails in Outlook 2007

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Hotdawgy asked on
ExchangeOutlookSBS
2 Comments1 Solution302 ViewsLast Modified:
Hello,

I've seen this problem all over the place and I can't find a good solution.

I would like to use outlooks task list in a group setting.  We run SBS 2003 with Exchange Server 2003.  I have a FAX account which is tied to our e-fax service (the service sends all faxes to this email, if you want to see a fax you can go get a copy there).  I set all the permissions up so that everyone who needs to can see the Inbox and the Task folder.  The users can also edit their tasks, etc.  This all works.

A user goes to the FAX mailbox task list.  Creates a task and assigns it either to themselves or to another user.  They receive an email and accept the task.  Everything works great except that when the status emails come back to the FAX account they have to be viewed (not just marked "read") before they get updated in the task list.  I currently have a rule that moves all emails with "Task" in the subject into sub-folder of the Inbox.

I came across https://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_27612381.html  which would work if I could run a standalone copy on the server.

Does anyone have a script that could be run from through a rule that would either:
1. Run server side and automatically process these emails.
2. Run on an Outlook Client and process the emails without actually displaying them (hopefully triggered by the same rule that does the move).
3. Run as a standalone application using MAPI to read these emails (not sure if this would just read them or actually process the task email)

Where does the email get moved to the task list?  Is this an Outlook 2007 function or is it part of the server?

Thanks for any help,
Jim
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