ThinkPad e530 recovery after Windows 7 re-install

jlessick
jlessick used Ask the Experts™
on
I have a customer with a fairly new Thinkpad e530. She had an error on it that asked for a disk and her boyfriend installed Windows 7 from a Dell on it. Now the one button recovery option won't work. How can I run the recovery?
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
View Solution Only
BlueYonder

Commented:
The recovery partition was probably wiped out and recovery is no longer possible.  Don't have much of a choice, but to download the drivers for the computer and install them individually.  Go to http://support.lenovo.com/en_US/?menu-id=support&ref-id=products for the drivers.
jlessick

Author

Commented:
The recovery partition is still there, I just can't boot from it.
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
The use of the Dell disk probably damaged the partition. Easist course is to contact Lenovo Support and have recovery DVD's sent out. These will have all the drivers needed, and the recovery DVD's will rebuild the partition.

... Thinkpads_User
nobus
Top Expert 2013

Commented:
try to set the the recovery partition as  active
with the free  paragon http://www.paragon-software.com/home/pm-express/
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
@jlessick - Thanks. I was happy to help with this. ... Thinkpads_User

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial