Solved

ThinkPad e530 recovery after Windows 7 re-install

Posted on 2012-12-21
5
1,562 Views
Last Modified: 2016-11-23
I have a customer with a fairly new Thinkpad e530. She had an error on it that asked for a disk and her boyfriend installed Windows 7 from a Dell on it. Now the one button recovery option won't work. How can I run the recovery?
0
Comment
Question by:jlessick
5 Comments
 
LVL 9

Expert Comment

by:BlueYonder
ID: 38714579
The recovery partition was probably wiped out and recovery is no longer possible.  Don't have much of a choice, but to download the drivers for the computer and install them individually.  Go to http://support.lenovo.com/en_US/?menu-id=support&ref-id=products for the drivers.
0
 

Author Comment

by:jlessick
ID: 38714678
The recovery partition is still there, I just can't boot from it.
0
 
LVL 92

Accepted Solution

by:
John Hurst earned 500 total points
ID: 38714694
The use of the Dell disk probably damaged the partition. Easist course is to contact Lenovo Support and have recovery DVD's sent out. These will have all the drivers needed, and the recovery DVD's will rebuild the partition.

... Thinkpads_User
0
 
LVL 91

Expert Comment

by:nobus
ID: 38715201
try to set the the recovery partition as  active
with the free  paragon http://www.paragon-software.com/home/pm-express/
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 38715926
@jlessick - Thanks. I was happy to help with this. ... Thinkpads_User
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
How to become an Authorized HP service center 2 55
Raid 5 11 67
Dell Perc H700 Array Controller 1 8
Charging Macbook Pro 8 31
This is a little timesaver I have been using for setting up Microsoft Small Business Server (SBS) in the simplest possible way. It may not be appropriate for every customer. However, when you get a situation where the person who owns the server is i…
Ever notice how you can't use a new drive in Windows without having Windows assigning a Disk Signature?  Ever have a signature collision problem (especially with Virtual Machines?)  This article is intended to help you understand what's going on and…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now