Solved

ThinkPad e530 recovery after Windows 7 re-install

Posted on 2012-12-21
5
1,602 Views
Last Modified: 2016-11-23
I have a customer with a fairly new Thinkpad e530. She had an error on it that asked for a disk and her boyfriend installed Windows 7 from a Dell on it. Now the one button recovery option won't work. How can I run the recovery?
0
Comment
Question by:jlessick
5 Comments
 
LVL 9

Expert Comment

by:BlueYonder
ID: 38714579
The recovery partition was probably wiped out and recovery is no longer possible.  Don't have much of a choice, but to download the drivers for the computer and install them individually.  Go to http://support.lenovo.com/en_US/?menu-id=support&ref-id=products for the drivers.
0
 

Author Comment

by:jlessick
ID: 38714678
The recovery partition is still there, I just can't boot from it.
0
 
LVL 93

Accepted Solution

by:
John Hurst earned 500 total points
ID: 38714694
The use of the Dell disk probably damaged the partition. Easist course is to contact Lenovo Support and have recovery DVD's sent out. These will have all the drivers needed, and the recovery DVD's will rebuild the partition.

... Thinkpads_User
0
 
LVL 92

Expert Comment

by:nobus
ID: 38715201
try to set the the recovery partition as  active
with the free  paragon http://www.paragon-software.com/home/pm-express/
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 38715926
@jlessick - Thanks. I was happy to help with this. ... Thinkpads_User
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As hardware bugs go, this is a strange one! I upgraded a laptop in December 2011 with a 512GB Crucial m4 2.5-inch/9.5mm SATA Solid State Drive (SSD), Crucial part number CT512M4SSD2: http://www.crucial.com/store/partspecs.aspx?IMODULE=CT512M4SSD2 …
It’s been over a month into 2017, and there is already a sophisticated Gmail phishing email making it rounds. New techniques and tactics, have given hackers a way to authentically impersonate your contacts.How it Works The attack works by targeti…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question