Removing a Toolbar

mpzqno
mpzqno used Ask the Experts™
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I installed the program Hamster, a free E-book format converter. It included a Toolbar ("Search Among .....") that is set as default. This default setting can't be changed in the usual ways. In the Navigation toolbar that comes with my Firefox 17.01, Google is still there appearing to be the default, but it isn't.
Going to Tools/Options/General and selecting "Use current page" doesn't work.
I've deleted all references to it in the Registry, but to no avail.
Any advice on how I can remove the toolbar.
I'm running Windows7.
With thanks,
   Malcolm
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Commented:
Check this out, it may help in your problem.

http://kb.mozillazine.org/Uninstalling_toolbars
Kent DyerIT Security Analyst Senior

Commented:
Not in Firefox/Add ons?  Plugins is also there..
If you re-enable the menu bar..  View/Toolbars..
Tools/Add-ons

HTH,

Kent
Imal UpalakshithaIT System Administrator

Commented:
did you do this?
right corner of navigation bar you see Google icon or any search bar icon. you can click on it & click on manage search engines. remove unwanted from there.

Resetting preferences  http://kb.mozillazine.org/Resetting_preferences
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When I come across a client computer with the Toolbar Stack ( the raft of toolbars in IE etc) I use Revo Uninstaller to remove them from the machine. It is a good program to have on any machine.
Download here: http://www.revouninstaller.com/start_freeware_download.html
You have to search a little bit to find the toolbars in the list of programs but it removes them well.
Commented:
You may also need to remove the malware you installed called Hamster.  Any program that installs an unwanted, unremovable toolbar is crapware.

Author

Commented:
Sorry I'm so slow in responding - after each suggestion I restarted the browser and this was very slow. Perhaps I'll do some performance enhancements.
Anyway, I tied all the toolbar managing tips, the about:config keyword.URL change - all to no avail. However the last tip I tried was from mtz10f4. I used Malwarebytes for this as my "in house" A-V program, AVG Antivirus Free, hasn't found anything for a month or more.
 Malware did detect one baddie in the Registry called PUP:something or other. I deleted the offender but thought I'd respond to you before I restart my browser again,it being so slow. Will write again after I've restarted Firefox.

Commented:
PUP's are Potentially Unwanted Programs.  If Firefox is truly slowing down and you can't remove that toolbar, you may have to create a new Firefox profile. before you do that, you may want to look at the instructions for running Firefox in safe mode as well. see  http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Commented:
Also, once you finally remove hamster crapware, you can try the free http://calibre-ebook.com/ I've heard good things about it.

Author

Commented:
Well, restarting FF was a hassle - I closed it down but got a dialogue about FF being still running. So I went to Start Manager - in the Applications tab, there were no apps running but in the Processes tab FF was still running. So, I ended the process and that told FF to close and it did, properly this time.
Now when I restarted FF again the Toolbar was gone - just my regular homepage came up.
Well, that solves my Toolbar problemm - thanks mtz10f4 - but I think I've still got something else slowing the browser down.
 
Anyway, that's for another time and thanks again!

Commented:
No problem.  If you are still having slowdowns you might try creating a new Firefox profile and see if that helps. The page I gave you above will have links to creating a new profile and how to move bookmarks and passwords as well.  Once that is up and running, don't forget to mark an answer or two as helpful, so others can see what helped.

Author

Commented:
I've already got Calibre but the interface wasn't all that easy for me that's what started me off on further searching for freeware E-book format converters. After checking a lot of DL sites, now I'll keep with Calibre.
Thanks again; u've earned ur self some points!!

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