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BLACK THANOSFlag for United States of America

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How can I make my new computer see all 8gigs of ram

Just purchased a great buy from tiger direct. It was a barebones, so it came in pieces:

1. Motherboards
2. Video Cards
3. Memory (8gig)
4. DVR/DVD
5. Fans, etc.....


IT's up and running and I dont want to activate it until I know that it can use 8gig.

Please assist me in anyway you can. User generated image
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Alan Hardisty
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Video may be using some system ram also.
Depending on your motherboard, your boot options might not be wrong. Check bios for memory remap. If remapped memory for video, then hardware could be  reserving memory.
The picture above says this is Windows 7 64-bit which will recognize more than 4Gb of memory. I would also suggest checking the BIOS and then the memory chips to see if they are both good. .... Thinkpads_User
what motherboard make and model do you have?

Same for the ram chips - brand,  #, and how many?
Another thought as others referenced, the graphics cards might be using system memory versus have their own.
Adding to prior request, include as much detail on your hardware as possible.
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Here are the specs gentlemen. Let me know what you think,

ComputerSpecs.pdf
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There have been about 10 BIOS upgrades since the version you have on the mainboard, so please get upgrading to the latest version:

http://uk.msi.com/product/mb/760GM-P23--FX-.html#/?div=BIOS

A lot of the updates provide improved memory compatibility.

Alan
Looking at the specs you posted, I'd have to agree the the previous exprts:

1. Your Bios has many firmware upgrades waiting that may help memory compatibility
2. One of the memory chips may be bad
3. The 2nd memory slot may be bad
4. You may need a newer Chipset driver for memory compatilibility

I'd switch the ram chips and make sure you hear the locking tabs click down when inserting th ram. Retest it. If it does not work prooperly, contact Tiger support as mentioned above.
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I am convinced that it is the combination of a bios update and/or a dedicated video-card.The One I installed has a capacity beyond the internal video card, so everything now points to the bios. My client took his machine home working with only the capacity to use 4gigs, but I will still allocate the points now. I will start at the top of the list and go down , just to be fair, as there were a plethora of potential solutions.
I suggest pulling out the video card and check the ram.