troubleshooting Question

Importing contacts into OUTLOOK.COM via MAPI produces errors

Avatar of phermi
phermi asked on
OutlookGoogle Apps
6 Comments1 Solution705 ViewsLast Modified:
Merry Christmas / Happy Holidays,

This is the story: 4,461 contacts have been around from one Exchange Account from Company A to the Exchange Account of Company B, then to Gmail.

The actual profile the user uses is the Gmail via MAPI and even though the contacts are in Gmail and can be used, the user uses Outlook 2010 to manage all mail profiles ad have those contacts stored in a separated PST file.

Wherever the contacts are, they can be used; no errors, no problems.

Now, the user wants to migrate everything to Outlook.com and here is where the problems start: While importing them via Outlook 2010 we get all kind of problems: Company Name > 40 chars, Business City > XX chars, Text bigger than 1000 chars.

Of course, no clue which contacts are the one with the problems and looking at them via CSV is a daunting task.

The funny part is that we can import those same allegedly problematic contacts to any Contact folder in any PST with no problem, but no to the Outlook MAPI (or better said Outlook Connector-based) account.

Any clues?
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 6 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros