Avatar of weikelbob
weikelbob
Flag for United States of America asked on

Wordpress TinyMCE Advanced "Add Image" button blank screen

Hello,

I'm using tinyMCE Advanced.

When I upgraded from Ultimate TinyMCE to TinyMCE Advanced my "Add Image" button stopped working.

It shows the popup box but it is blank.

How do I troubleshoot this? I want to keep TinyMCE Advanced.
WordPress

Avatar of undefined
Last Comment
weikelbob

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Peter Hart

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
weikelbob

ASKER
checked safari, firefox, chrome -same thing.

I never use chrome so it can't be a cache issue.

don't know how to check the javascript files.

disactivated tinymce advanced until I figure this out
SOLUTION
Jason C. Levine

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Peter Hart

all browsers have a configurable cache  and temporary internet files.
delete the temporary files and retry.
also try from another PC/laptop.

it sounds like a javascript problem which could mean a conflict as jason mentioned or corrupt javascript files - whch could be sorted by clearing out your local copies or try reinstalling the extension if they aren't not installed properly on the server
weikelbob

ASKER
I think this is a javascript problem. I left TinyMCE Advanced uninstalled and I could do everything my client wants - we're on a tight schedule

Thanks guys.
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck