troubleshooting Question

Windows Remote Management Fails When Connecting to Computer with RPC Server Error

Avatar of Stephen Weber - MCSE, CCNA
Stephen Weber - MCSE, CCNA asked on
Windows OSMicrosoft Legacy OSWindows 7
7 Comments1 Solution1074 ViewsLast Modified:
I am attempting to connect to several workstation through the active directory users and computers snap in. I right click on the computer and select manage, after a period of time I receive and error saying that the "RPC Server is not available", all computers are windows 7, some computers have Norton 360 Firewall and others have the microsoft security essentials, if I disable the fire wall, I can connect and remotely manage, except when I attempt to access the Disk Management Snap in, when I receive a message that Disk management could not start the VDS service, and that the remote computer does not support VDS or is blocked by a firewall.

Do I need to setup an incoming rule in the firewall for the remote managment, if so, what do I need to do for Norton 360 V6 and Microsoft Security Suite. What needs to be done to address the Disk Management issue.

Thank you
Steve
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 7 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros