all the DirectShow capture devices disappear while connected with Remote Desktop :(

lucavilla
lucavilla used Ask the Experts™
on
I use an excellent videosurveillance Windows app named Blue Iris that saves audio/video from 4 USB webcams + 1 IP cam.
All the 5 cams have integrated microphones.
For the IP cam, the app receives and saves audio via IP camera stream.
For the 4 USB webcams, Blue Iris receives and saves audio via "DirectShow".

Connecting to this PC via Remote Desktop (RDP8) works wonderfully with 15-30fps full color videos but there's a problem: while I'm connected all the DirectShow capture devices DISAPPEAR (supposedly replaced by the remote virtual audio device) and therefore no audio can be listened nor saved for these USB webcams.

I tried all the play/recording settings combinations on the RDP client without being able to keep those DirectShow capture devices.
Do you know a solution to keep them?

I attached a screenshot that shows the 2 situations: while RDP now connected and while RDP connected.

Note: TeamViewer doesn't have this problem but it shows only 1-3 fps :(   so I use RDP8 because it's 10x better!
screenshot.jpg
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
First should try change default RD setting for higher rate "Options"-"Experience set to 10MB/else""Allow following". "Options"-"Local resources"-"Bring to this computer"..........and so on.
If this would not work, then maybe ask software vendor look into, and they should be able fix with next version.

Hope this helps.

Author

Commented:
Options"-"Experience set to 10MB/else""Allow following". "Options"-"Local resources"-"Bring to this computer": already tried without success, all the DirectShow capture devices still disappear and are replaced by the Remote Audio device.

Ask software vendor: who do you mean? Microsoft?
"Blue Iris" software.........just dont see other options.
Learn SQL Server Core 2016

This course will introduce you to SQL Server Core 2016, as well as teach you about SSMS, data tools, installation, server configuration, using Management Studio, and writing and executing queries.

Author

Commented:
Blue Iris vendor doesn't help, all the DirectShow capture devices disappear because RDP make them disappear.
Not sure if you tried- "local resources"-"More"-"Drivers+Supported Plug and Play".......
"Supported Plug and Play" is for all except audio.

The only way to avoid the problem is to set it to leave audio on the server without redirecting it.
But I want to hear it...
Not sure what else can be done, unless consider install DVR, and send it as IP stream.
Which is totally different probably from what you want to achieve.
Latest win servers (from 2003) have "media stream server" option, which could take local attached video/audio source and either broadcast or unicast them over IP.
But this option is also can be complicated.

Author

Commented:
no good answers

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial