Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Windows could not start on a parallels desktop VM on a Mac (and I can't get windows repair to run)

Posted on 2012-12-22
5
Medium Priority
?
1,140 Views
Last Modified: 2012-12-27
I am running Parallels Desktop 6 on my Mac Book Pro.  I have a windows xp vm that all of a sudden is giving me the following message upon start up:

windows could not start because the following file is missing or corrupt:
\windows\system32\config\system

You can attempt to repair this file by starting windows setup using the original setup cd-rom
select 'r' at the first screen to start repair

I have inserted the xp start up disk and get into the repair screen by hitting r.  It comes up to the following prompt: (screen shot #1)

1: C:\windows
which windows installation would you like to log onto (to cancel, press ENTER):  

It won't let me arrow up to highlight the 1 or let me type in a 1.  If you notice in the screenshot, towards the bottom of the screen it says:
to select non-default keyboard layout press ENTER now (5)

I have tried hitting enter, return, alt-enter a number of combinations but I can't get a keyboard layout to come up that would then hopefully allow me to enter in the number of the windows installation I want.  I googled this and it should allow me to select a layout.  I have hooked up a PC USB keyboard to teh Mac in hopes of it working better with the VM but it behaves the same.  I hit enter and then it cancels the repair and then blue screens with a registry error.

So I need some big time advice on what to try next?  i have spent numerous hours researching this but haven't found anything that works.  Any and all advice would be appreciated!

Thanks!
John
Screen-shot-2012-12-22-at-8.32.1.png
0
Comment
Question by:laker_42
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
5 Comments
 
LVL 124
ID: 38716352
it would appear either the registry or disk is corrupted.

can you start in Safe Mode, or Load Last Know Good Configuration?
0
 

Author Comment

by:laker_42
ID: 38716355
I tried load last good configuration once and it didn't work.  I haven't been able to get the menu to select safe mode to come again.  Can't get f8 pressed fast enough before it goes to the original message I posted.  I didn't know if there was a trick to get parallels to bring up this menu or slow down the boot up window to allow me pressing f8.  Haven't found anything yet.

Since this is a registry error, would safe mode even work?
0
 

Author Comment

by:laker_42
ID: 38716382
Just came across another option I am going to try.  Creating a new vm and then mounting the old vm file to the new vm as a second hard drive.  I should then be able to recover the files that I need.  I will give it a shot and see how it goes.  Would still welcome any other options.

Thanks!
0
 

Accepted Solution

by:
laker_42 earned 0 total points
ID: 38716474
Was just able to fix this.  Followed these steps to fix:

1.  Created new VM
2.  Added old HDD as hard drive #2.
3. copy e:\windows\repair\system e:\windows\system32\config\system
copy e:\windows\repair\software e:\windows\system32\config\software
copy e:\windows\repair\sam e:\windows\system32\config\sam
copy e:\windows\repair\security e:\windows\system32\config\security
copy e:\windows\repair\default e:\windows\system32\config\default
4.  Shut down the new VM
5.  Restarted the old VM and voila, it started up!!!

Man am I breathing easier now!  Hopefully this may help someone else in the future.
0
 

Author Closing Comment

by:laker_42
ID: 38723211
I was finally able to figure out how to solve this issue after way too many hours spent on this.
0

Featured Post

Fill in the form and get your FREE NFR key NOW!

Veeam® is happy to provide a FREE NFR server license to certified engineers, trainers, and bloggers.  It allows for the non‑production use of Veeam Agent for Microsoft Windows. This license is valid for five workstations and two servers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your company's data protection keeping pace with virtualization? Here are 7 dynamic ways to adapt to rapid breakthroughs in technology.
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
Video by: ITPro.TV
In this episode Don builds upon the troubleshooting techniques by demonstrating how to properly monitor a vSphere deployment to detect problems before they occur. He begins the show using tools found within the vSphere suite as ends the show demonst…

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question