troubleshooting Question

Desktop Remote Assistance

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YRMC_Infrastructure asked on
Windows XPWindows Server 2008Windows 7
5 Comments1 Solution524 ViewsLast Modified:
When we are switching to another user (Specially when we want to use the Administrator account), it disconnects. We can’t stop the user from using the PC, and most of the time it is interrupting our work.

Do you have any links to optimize the windows desktop remote assistance so Help Desk folks can remotely support the end users?

We have been tasked not to use any thrid party vendor for remote control.
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