windows dont come up - windows has encountered a problem communicating with a device connected to your computer, no devices connected

sikadmin
sikadmin used Ask the Experts™
on
Hello,
my lenovo x201 shows me the next warning msg:
windows has encountered a problem communicating with a device connected to your computer, no devices connected

it doesn't come up , and a;ways goes back to the same error mesage ?
can someone help ?
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Author

Commented:
it even doesn't come up in safe mode...
no external USB device is connected..

can it mean the HD is dead ??
Top Expert 2013
Commented:
is this recent? then try a system restore to a date it was ok

did you try a clean boot as shown here :  http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/windows-has-encountered-a-problem-communicating/26843531-017e-4ba7-8792-29bfafd29f10

or a repair :  http://www.justanswer.com/computer/5y7is-windows-encountered-problem-communicating-device.html

if you want to test the disk, i suggest to download UBCD, make the cd, and boot from it; then run the disk diag for your disk brand in the HDD>diagnosis section
http://www.ultimatebootcd.com/                              ultimate boot cd
http://ubcd.mirror.fusa.be/ubcd511.iso                        direct link UBCD

Author

Commented:
repair didnt help
i will replace the HD, to see if it works.. and let you know
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Top Expert 2013

Commented:
did you try a system restore?
why do you replace the HD ? did you test it?
that is the first thing to do if you suspect it

Author

Commented:
i took it out, put it on a USB to SATA device to backup the data.
it takes a million years until it can be read...and when trying to copy  some files cannot be copied... (corrupted and many other error messages)
Top Expert 2013

Commented:
best connect the drive to a normal sata connector - not via USB
but yes, that indicates disk problems
best run a diag on it , to be sure
if the diag can't repair it, try HDDRegenerator, it repaired many drives for me :
http://www.dposoft.net/hdd.html

Author

Commented:
can it "damage" the data on the HD ?
Top Expert 2013
Commented:
that would be a program without much use then
so, to answer : no - it does not damage anything; read what the author says about it
of course,it can't repair scradched surfaces..no software can

Author

Commented:
Thanks !
will try it
Top Expert 2013

Commented:
run the diag FIRST -it is free

Author

Commented:
Nothing helped...
probably the HD was in vetry bad condition.
only when i replaced it everything work as usual
Top Expert 2013

Commented:
even the best software cannot repair physical damage, as i said above
if no more help is needed, plse close this Q

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