Office communicator

S_K_S
S_K_S used Ask the Experts™
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We have enabled approx 440 users but this is the first with the problem, he receives below error, we have verified that we can see him in OC server and also there is a SIP address on this user as all others

"Cannot sign into Communicator because this sign-in address was not found"

Regards
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Solutions Architect, Project Lead
Top Expert 2013
Commented:
The most basic common i have seen is the "Enhanced Features" enabled on user properties on the OCS server

Make sure user shows a OCS pool assigned
Did you try to disable and re-enable the user for OC ?
Check for any events on the user machine or OCS server

- Rancy
"Merry Christmas and Happy New Year"
S_K_S

Author

Commented:
Davorin, your suggestion is in regards to making some DNS changes or Firewall changes (would this be on Client or OC server)

Rancy, I have to try some of your options as i havent tried them as of yet

Regards
davorin

Commented:
Domain should be listed on OC server, DNS records on DNS server hosting used domain.

BUT it looks I have misread your question. Now I see you have problems with a single user.

Have you tried to use another computer to sign on this user.
DNS settings are the same on this client?
S_K_S

Author

Commented:
It was the Enhanced features, sorry about the delay in response

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