Solved

Office communicator

Posted on 2012-12-23
5
641 Views
Last Modified: 2013-01-06
We have enabled approx 440 users but this is the first with the problem, he receives below error, we have verified that we can see him in OC server and also there is a SIP address on this user as all others

"Cannot sign into Communicator because this sign-in address was not found"

Regards
0
Comment
Question by:S_K_S
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 27

Expert Comment

by:davorin
ID: 38717111
0
 
LVL 52

Accepted Solution

by:
Manpreet SIngh Khatra earned 500 total points
ID: 38717120
The most basic common i have seen is the "Enhanced Features" enabled on user properties on the OCS server

Make sure user shows a OCS pool assigned
Did you try to disable and re-enable the user for OC ?
Check for any events on the user machine or OCS server

- Rancy
"Merry Christmas and Happy New Year"
0
 
LVL 6

Author Comment

by:S_K_S
ID: 38717129
Davorin, your suggestion is in regards to making some DNS changes or Firewall changes (would this be on Client or OC server)

Rancy, I have to try some of your options as i havent tried them as of yet

Regards
0
 
LVL 27

Expert Comment

by:davorin
ID: 38720273
Domain should be listed on OC server, DNS records on DNS server hosting used domain.

BUT it looks I have misread your question. Now I see you have problems with a single user.

Have you tried to use another computer to sign on this user.
DNS settings are the same on this client?
0
 
LVL 6

Author Closing Comment

by:S_K_S
ID: 38748867
It was the Enhanced features, sorry about the delay in response
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In-place Upgrading Dirsync to Azure AD Connect
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question