troubleshooting Question
Smartphone does not sync with outlook/exchange automatically after exchange mail database repair
sglee asked on
Hi,
I have SBS2011 and had a exchange mail database corruption due to RAID controller problem. I had to run a repair against the mail database, run chkdsk to repair currupted sector on the HD partition , and finally was able to mount exchang mail dataase.
Now outlook is running fine and https://remote.DomainName.com /owa is working well too.
However smart phones fail to sync automatically. I can go to Exchange Email Settings on my smart phone and select "Sync". In about a minute, I can see my new emails.
The strange thing is that there is another user who is having the same problem as mine, but I have another user who has no problem getting emails on his smartphone.
We all have power cycled our smart phones.
Can you help?
I have SBS2011 and had a exchange mail database corruption due to RAID controller problem. I had to run a repair against the mail database, run chkdsk to repair currupted sector on the HD partition , and finally was able to mount exchang mail dataase.
Now outlook is running fine and https://remote.DomainName.com /owa is working well too.
However smart phones fail to sync automatically. I can go to Exchange Email Settings on my smart phone and select "Sync". In about a minute, I can see my new emails.
The strange thing is that there is another user who is having the same problem as mine, but I have another user who has no problem getting emails on his smartphone.
We all have power cycled our smart phones.
Can you help?
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