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anuneznyc
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Can't Get a Working Internet Connection on My Windows 7 Laptop

I have a Dell Latitude E5400 laptop running Window 7 Ultimate w/ SP1(32-bit). I have a Netgear WGR614 v6 wireless router. I can see the SSID and the laptop connects to it but it's not getting a usable internet connection. When I go into Network setting and click on Repair, the Windows Network Diagnostics comes back with: "Problem found: The DNS server isn't responding." I tried plugging in with an Ethernet cable and get the same result.

I have an iPad and a MacBook that both connect to the Wifi w/o a problem, so issue must be on the laptop. And I also booted the laptop with a Knoppix Live Linux CD that was able to connect via Ethernet.

Also, I have used this Dell laptop at another location connecting via Wifi to a Airport Extreme and that works fine.
Windows 7RoutersWireless NetworkingDell

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John

8/22/2022 - Mon
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ded_ch

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John

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anuneznyc

ASKER
Thanks for the input, guys. I'm away from that computer for a couple of hours, so I won't be able to try your suggestions until later.

ded_ch, if the problem does lie with the DHCP Settings on the Netgear router, why isn't that causing a problem for the MacBook, which connected just fine.

Also, remember that the Dell laptop connected via Ethernet when booted from a Live Linux CD. So I'm guessing the issue is on the Windows network configuration side. Although I'm pretty sure both DNS & DHCP Windows settings on the laptop are set to Dynamic, not static.
Akinsd

Problem is IPv6 is not configured properly on your DNS server.

Just disable IPv6 on your wireless card (on the Windows 7 client) to troubleshoot. If it works....you can then choose to fix your ipv6 or work without it
anuneznyc

ASKER
Resetting TCP/IP by entering "netsh int ip reset c:\resetlog.txt" at the command prompt did the trick. Thanks.
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John

Thank you and I am glad you got it working .
.... Thinkpads_User