troubleshooting Question

Polycom HDX 8000 and Cisco Router 857: No Video and No Audio

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Techrunner asked on
HardwareRoutersConferencing Software
5 Comments1 Solution1139 ViewsLast Modified:
Hello,
I have connected Polycom HDX 8000 to the Cisco Router 857 with Static Public IP on Polycom.
After making a call I am not able to see video from the far site but can listen the audio and far site cannot hear my audio and cannot see video.

I am not able to understand what's the issue since it is directly connected and there is no NATing or anything else.

Please can someone help me to resolve this issue.

Thanks
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