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jdanaFlag for United States of America

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Slow Modem - Looking for explanation

My DSL slowed to a crawl last week (average speed 0.5 Mb/s). I contacted CenturyLink technical support but they were unable to improve my speed. On a whim, I swapped out my new Actiontec M1000 modem for my old Actiontec GT701 modem and my speeds came back up to 7 Mb/s. Is the slow speed with the M1000 likely the result of a reconfigured CenturyLink DSLAM with which my M1000 failed to properly connect? Or, is it time to toss my M1000 in the trash?
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Tony Giangreco
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David Akinsanya
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ASKER

TG-TIS and Syed_M_Usman,

Prior to swapping out the Actiontec M1000 for the Actiontec GT701, I tried power-cycling the M1000 and resetting it as well. Nether step improved speeds.

Akinsd,

Despite the condescending tone, I appreciate the good feedback.
My apologies JDana

That was not my intention. I was just trying to understand the question. I will work harder on my communication tone.

Thanks

Happy New Year
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ASKER

No apologies necessary. Happy New Year to you as well.

J