troubleshooting Question

Slow Modem - Looking for explanation

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jdanaFlag for United States of America asked on
RoutersBroadbandNetworking Hardware-Other
6 Comments3 Solutions868 ViewsLast Modified:
My DSL slowed to a crawl last week (average speed 0.5 Mb/s). I contacted CenturyLink technical support but they were unable to improve my speed. On a whim, I swapped out my new Actiontec M1000 modem for my old Actiontec GT701 modem and my speeds came back up to 7 Mb/s. Is the slow speed with the M1000 likely the result of a reconfigured CenturyLink DSLAM with which my M1000 failed to properly connect? Or, is it time to toss my M1000 in the trash?
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