Why do I not see my external hard drive in Windows Explorere or the IP address

upobDaPlaya
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I Have a Seagate GoFlexNET (The GoFlex™ Net media sharing device enables you to easily access and share your files anytime, anywhere.) media sharing device.  I also have a Seagate Free Agent GoFlex 320 MB Hard Drive which is mounted in the GoFlex Net Media Sharing Device.  The GoFlex Net Media Sharing Device is plugged into my router and I actually see the IP address and MAC address of the GoFlexNEt device within the router under the DCHP reservation.

Note Segate suggest you use software called PogoPlug, but the software package I find confusing and thus uninstalled.  I do not want to use PogoPlug software with my device.

I tried this solution  at this link and I can now see my files if I go to the MAC address of the Go Flex Net Media Sharing Device and the shared name of the device.  Thus if I go to \\fadsMMMMMM\<share name> I see my files stored on the Free Agent GoFlex drive which is mounted in the FreeAgent GoFlex Net Media Sharing Device.  Note MMMMMM are the last 6 characters (made up of letters and numbers) of Seagate device’s network card MAC address.

However, if I go to //192.168.110/J<shared name> I DO NOT see my files stored on the Free Agent GoFlex drive which is mounted in the FreeAgent GoFlex Net Media Sharing Device.

Also, if I go to Windows Explorer and click on MyComputer I do not see this device available..Why is this device not available...

Why can I see the files when I type on the MAC address, but not the IP address or if I view within Windows Explorer...
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Robert RComputer Service Technician

Commented:
what version of windows are you using?

Author

Commented:
Windows 7 Home Premium SP 1...sorry should have mentioned that in my post :(
//192.168.110/J<shared name>

What is j in the above statement, is it a typo error? Try \\<IP> from run. It should prompt you for credentials and once after entering proper credentials, you should be able to see the available shares from there.

For you to see network shares in Windows Explorer, you would need to map them as Network shares. From windows explorer, tools menu click on Map Network Drive and provide the server address and other required details.

Thanks....
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Top Expert 2013
Commented:
is the drive actually running? if it is, it will oppose any twisting by the gyroscopic effect
if it is not running, better have a recovery service if you need the data
Most Valuable Expert 2015

Commented:
What happens if you open a web-browser and enter the ip address of your device in there? Most such NAS then show a login screen where you enter the credentials of it, and after that you can configure the device with user names etc so you can access it's shares by mapping drive-letters.

Further I suggest using your router's DHCP server to reserve the IP for the NAS. If your router can't be configured that way change the NAS' configuration to not use DHCP but rather assign it a static IP outside of the addresses leased out by your DHCP server.

If the NAS can't be configured via a Web-browser, then you should still use the utility you mentioned to get it configured. Once that is done you probably won't need it anymore, except to change the configuration.

Author

Commented:
If i put in //192.168.110/ or //192.168.110/ shared name at the web address line..I get the message website cannot display the page..

If I map the network drive to /192.168.110/Shared Name I now see my folders and files on the external hard drive..So my question then is why does the map network drive work, but if I put the ip address in the address bar it does not work..
Most Valuable Expert 2015
Commented:
Maybe you need a secure https connection (https://192.168.110.xxx).

If you can't connect that way to configure the NAS, then use the utility that came with it like I mentioned above. Normally you need to enable/disable services etc on the NAS to get the functionality you need.

Author

Commented:
It seems to work now, but only because I used the backward slash \\192.168.110\share name\    why does the slash make a difference...

Lastly, is my external hard drive information safe from external snooping since it is attached to the router ?
Robert RComputer Service Technician
Commented:
Unless the external drive requires a password or if it was encripted would it be protected from someone snooping. They most likely would not be able get through your router though, unless the other person is connected into your network. Some people do know how to get through but the average Joe, would not have the knowledge or tools to access your network. I assume the reason you connected your drive to the network is that you had more than one system that you wanted to connect to the external drive. If your router is wireless, make sure you have a good password, as people could access the drive if they connected wirelessly, if the signal was strong enough for them to log in.
Most Valuable Expert 2015

Commented:
M$ OS's have always used the back-slash to connect to shared resources. Other OS's such as Linux use the forward slash. Also Web-Browsers use forward slashes. So that's why the slash type makes a difference.

If you are using all the functions of your NAS and have created an account with seagate so you can access it from everywhere, anyone who knows your logon credentials can access it. So it is important to at least create a complicated, long password with special characters and small and capital letters mixed up.
Robert RComputer Service Technician

Commented:
A easy way to make a good long password is to use a sentence with a mixture of letters and numbers, use numbers instead of letters in parts of the sentence, ie using the number 3 for letter E, or 4 instead of for, etc.  For example:  Mywif38lunchw1thm3  (My wife ate lunch with me) Just make up a sentence that will make sense to you, something you will remember, and use a combination of letters numbers and even symbols if you want. Second example: 1wantU2bth3*ofth3show (I want you to be the star of the show).
noxchoIT Product Manager
Top Expert 2009
Commented:
Windows understands mostly backslash approach in p and unc names. The // slashes approach is nix one so. Ot native to Windows.

Author

Commented:
For the most part I think the only times I would need the files on my hard drive is when I am home and on my network...If for some reason I do need a file while I am away from home could I make this possible by doing port forwarding ?

If I do port forwarding is there a way to force my NAS device to request a password just like my IP Panasonic cameras do when I connect to the cameras when away from home...

As a reminder my set-up is as follows:
The GoFlex Net Media Sharing Device is plugged into my router
The Seagate Free Agent GoFlex 320 MB Hard Drive is mounted in the GoFlex Net Media Sharing Device

My primary intention of the Hard Drive is to back up my PC and FTP motion detected images from my IP camera..

Thx all..
Most Valuable Expert 2015

Commented:
If you do port forwarding you are less protected than by using the seagate utility. The seagate utility probably encrypts the connection, port forwarding doesn't.

Author

Commented:
I learned a lot from this question...gave me a lot of ideas and motivation to continue to learn..thanks all...

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