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dovidf
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irql not greater than or equal crash

My son is experiencing this crash.His system is currently not creating dump files but he has one from September which I will attach. Is it caused by bad memory or some driver?

The dmp file is attached as .txt. Please rename to .dmp
090712-48531-01.txt.dmp
Windows 7Components

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nobus

8/22/2022 - Mon
Darr247

What virus scanner[s] is[are] installed?
If there are multiple scanners installed, reduce it to one.

Set the machine to make dump files in
Start/orb, type in sysdm.cpl and hit Enter
On the Advanced tab, click the Settings... button in the Startup and Recovery section.
In the "System failure" section, check the Write an event to the system log box
UNcheck the Automatically restart box.
In the picklist have it make a Small memory dump (256KB)
The path where it makes it should be %SystemRoot%\Minidump.

You can attach future .dmp files here without renaming them.
Attachments - Allowed Extensions

edit: updated image (.rc and .xlsb were added since August).
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nobus

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dovidf

ASKER
I am waiting for the user to run the memory tests.
LeeTutor

I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
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dovidf

ASKER
My son has not experiened a BSOD in a while and he ran 5 passes of the memtest86 with no problems so I am going to assume that the problem has cleared itself
nobus

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