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inspiron 1525 wifi issue

Posted on 2012-12-23
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Last Modified: 2016-11-23
i have a dell inspiron 1525 laptop and a centurylink pk5001z router. the inspiron 1525 will not connect to the router via wifi but will via ethernet. all other laptops in the house connect to this router with no issue.

what i have done so far:
forgot all wireless networks on the laptop
reinstalled wireless drivers
used windows wifi software
used dell wifi software
attempted non-secure and secure access to router
updated all drivers/vista files

no more ideas on what i could do
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Question by:kkillian
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9 Comments
 
LVL 9

Expert Comment

by:jsdray
ID: 38717852
Are you even seeing a list of available networks?
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Author Comment

by:kkillian
ID: 38717878
yes i can see all networks. the laptop will connect to other networks via wifi. i just cant connect to mine. and yes i did make sure that the router wasnt mac address secured. lol
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LVL 18

Expert Comment

by:Akinsd
ID: 38717925
Your wireless router is probably configured to use more secure connection eg WPA2 and your laptop wireless card is probably too old to support this security setting.

Updating your NIC firmware may not work either as WPA2 due to hardware limitation but you can give it a try regardless

Check the specification of the laptop for the supported wifi security setting OR you can try a less secure setting like wpa or wep.

Note: Lowering security settings will make your network vulnerable.

Best solution is to buy a new USB wifi adapter
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LVL 88

Expert Comment

by:rindi
ID: 38718109
Check if there is a firmware upgrade for the router, and upgrade it if there is. Did you also reboot the router? A further thing to do is to disable wireless modes on the router that you don't need, like "b" mode (provided the router allows you to do that). change the router's channel.

If none of the above work, do a system restore on the laptop to a point when it worked.
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LVL 9

Expert Comment

by:jsdray
ID: 38719119
what is the exact message you get when you try to connect?
0
 

Author Comment

by:kkillian
ID: 38719309
security is set to WPA - WPA2 Personal. I dont think that is the issue but i will try. i connect to other networks with that security.
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Accepted Solution

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kkillian earned 0 total points
ID: 38719321
hmm changed it to wpa2 only...now it works
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LVL 23

Expert Comment

by:tailoreddigital
ID: 38719339
And after changing the security type the other devices still connect?
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Author Closing Comment

by:kkillian
ID: 38728934
i found my own solution
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