Avatar of Daveatwork
Daveatwork
Flag for United States of America asked on

Barracuda 300 allowed group

Hi All,

I get this when I send a email from the outside to a group that I have created in exchange a month or so ago. I am logged into it now and have been looking around but I dont see what I am looking for. I also cant seem to view any log files via message logs :(

Remote host said: 550 cuda_nsu 5.1.1 User unknown [RCPT_TO]
and the rcpt_to is the group I created in AD.

I am also not sure if there is a LDAP sync or not, I have not found that either.

Thanks
Dave
Email ServersAntiSpamHardware Firewalls

Avatar of undefined
Last Comment
Daveatwork

8/22/2022 - Mon
Manpreet SIngh Khatra

Yes There is a LDAP sync that pulls user or mail enabled objects info and then allows the external workd to send emails to it

Please ensure that the DL isnt Hidden from GAL or something like that (Authenticated Users checked on teh DL)

- Rancy
"Merry Christmas and Happy New Year"
Manpreet SIngh Khatra

Daveatwork

ASKER
Thanks Rancy,

Yes, I did hide the dl from the gal. I unhid it and forced an update on the exch svr. Thanks, and I will see if the email flows and let you know. Is there any way to let ldap do the mass ad updates to the cuda 'and' maintain a static list on the back end (on the cuda)? So I can hide dl's from the ad users?

Thanks for the links too. I must say that I was a BM admin in a past life and in the short time on the cuda gui, it flows a bit different.

Happy Christmas and Merry New Year to you too ;)
Dave
Your help has saved me hundreds of hours of internet surfing.
fblack61
Manpreet SIngh Khatra

Look if you want to play there is a attribute "ShowInAddressBook" this tell which Address list a Object should show so you can play or apart from Hide there isnt another way :)

We also have had to move to different Gateway servers so its a big turnarounds :)

- Rancy
Daveatwork

ASKER
Well I checked after about a 20+ hour cook time, the dl is visible in the gal but from the outside the cuda still says 'Remote host said: 550 cuda_nsu 5.1.1 User unknown [RCPT_TO]' from my client :(

I'm not worried about hiding the dl or contacts I have created in exch atm, just frustrated that I cant find what I'm looking for on the cuda side. I'm wondering if I'm a real admin and I sent an email to the company contact that I think who set it up, but still waiting for a responce after several days.
It does pass other dl emails from the outside, just not to the one I created, which isn't so new anymore.

I must also say that I find the web int slow considering the low volume that it seems to processing, for some reason.

Thanks for your help and I will keep you posted,
Dave
Daveatwork

ASKER
Oh, I was going to bounce the cuda but I couldn't find that either.

Cheers!
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
Manpreet SIngh Khatra

I would say create a new and let it be visible in GALa dn see if that works if so we can play around and rename and add users to new DL and just like a failover stuff

- Rancy
Daveatwork

ASKER
Hi Rancy,

I created a new dl and did not hide it from the gal upon creation. I will give it 24hr of cook time and post back with results.

Thanks,
Dave
Daveatwork

ASKER
Still the same with the new dl :(

Remote host said: 550 cuda_nsu 5.1.1 User unknown [RCPT_TO]

Dave
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
ASKER CERTIFIED SOLUTION
Manpreet SIngh Khatra

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Daveatwork

ASKER
There were issues with our ExchSvr which most likely caused ldap sync problems and my problem as well. I fixed our ExchSvr a day or two after the last post and when I returned to this issue it was fixed as well. On the down side I never received much direction on the cuda side.

Thanks for all your help Rancy. I was thinking it was an issue with the cuda, but I was looking in the wrong place.