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Exported Sonicwall configuration file is corrupt.

Posted on 2012-12-24
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Last Modified: 2012-12-29
I'm upgrading from a 2040 PRO to a NSA 2400. The configuration file is cross compatible between these two. However, every time I try to upload the exported configuration file from the 2040 PRO into the NSA 2400, it tells me after a few moments that the configuration file is corrupt and cannot be uploaded.

The 2040 PRO is running and still in use without any issues, am I doing something wrong, or is there anything I can do to get a good configuration file from the 2040 PRO?
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Question by:tjwo94
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by:Tony Giangreco
Tony Giangreco earned 1000 total points
ID: 38718774
I'd try upgrading both to their latest firmware and retrying the export and import process.
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tjwo94 earned 0 total points
ID: 38718919
Found the answer, and you are also correct, but there is a specific way to migrate the configuration.

The PRO 2040 firmware is the old standard version, and the current firmware versions being used today are "enhanced."

Anyone needing to migrate there configuration to a compatible, newer device, must upgrade the exported configuration file to the new version.

To do this, you must first export the configuration from the old SonicWall, in my case the PRO 2040.

Then visit, http://convert.global.sonicwall.com
Login with your credentials
Upload the exported configuration file.

This next part is important, so don't glaze over this.

The Tool will ask you to select the target product. DO NOT select the product you're migrating the configuration to. Your must select the same device the exported configuration came from. So again, in my case I select the PRO 2040.

The tool will then convert your existing configuration file from the standard format to the enhanced format and allow you to download the updated configuration file.

Import the newly generated file into your SonicWall, and you're now ready to plug and play your new device with all the settings still intact.

Peace.
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Author Closing Comment

by:tjwo94
ID: 38728928
Asked, and answered.
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