Solved

Polycom HDX 8000 Behind ASA Firwall

Posted on 2012-12-24
5
1,544 Views
Last Modified: 2012-12-25
Hi,
I have a newly installed Polycom HDX 8000 to work properly with Cisco ASA Firewall. I have opened all ports on ASA Firewall.  

The internal ip of polycom 10.1.1.10 and external ip 1.1.1.1
I have been running  into this issue
a- Remote Site cannot see my video and cannot hear my audio but I can see them and hear them.

Please can anyone help me.
0
Comment
Question by:cciedreamer
  • 3
  • 2
5 Comments
 
LVL 26

Expert Comment

by:pony10us
ID: 38718972
In your ASA's ACL's did you open the ports for both directions?  (Incoming as well as Outgoing)
0
 
LVL 3

Author Comment

by:cciedreamer
ID: 38718975
Yes I do.
0
 
LVL 26

Accepted Solution

by:
pony10us earned 500 total points
ID: 38718981
What ASA are you using?  Are you using the ADSM to configure?

Here are step by step instructions for the 5505 and a Polycom from Polycom:  http://community.polycom.com/polycom/attachments/polycom/VideoEndpoints/1204/1/How%20To%20-%20Configure%20Cisco%20ASA%205505.pdf
0
 
LVL 3

Author Comment

by:cciedreamer
ID: 38719074
WoW !
Thats look quite useful
Yes I am using ASDM and I using version 8.0 ( 4). I'll  reconfigure and get back to you soon.

Thanks for the help.

Samir
0
 
LVL 3

Author Closing Comment

by:cciedreamer
ID: 38720190
Thank you very much. It works Great.

Thanks

Samir
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

What do we know about Legacy Video Conferencing? - Full IT support needed! - Complicated systems at outrageous prices! - Intense training required! Highfive believes we need to embrace a new alternative.
This past year has been one of great growth and performance for OnPage. We have added many features and integrations to the product, making 2016 an awesome year. We see these steps forward as the basis for future growth.
As a trusted technology advisor to your customers you are likely getting the daily question of, ‘should I put this in the cloud?’ As customer demands for cloud services increases, companies will see a shift from traditional buying patterns to new…
Both in life and business – not all partnerships are created equal. Spend 30 short minutes with us to learn:   • Key questions to ask when considering a partnership to accelerate your business into the cloud • Pitfalls and mistakes other partners…

832 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question