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Polycom HDX 8000 Behind ASA Firwall

Posted on 2012-12-24
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Last Modified: 2012-12-25
Hi,
I have a newly installed Polycom HDX 8000 to work properly with Cisco ASA Firewall. I have opened all ports on ASA Firewall.  

The internal ip of polycom 10.1.1.10 and external ip 1.1.1.1
I have been running  into this issue
a- Remote Site cannot see my video and cannot hear my audio but I can see them and hear them.

Please can anyone help me.
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Question by:cciedreamer
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5 Comments
 
LVL 26

Expert Comment

by:pony10us
ID: 38718972
In your ASA's ACL's did you open the ports for both directions?  (Incoming as well as Outgoing)
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Author Comment

by:cciedreamer
ID: 38718975
Yes I do.
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Accepted Solution

by:
pony10us earned 500 total points
ID: 38718981
What ASA are you using?  Are you using the ADSM to configure?

Here are step by step instructions for the 5505 and a Polycom from Polycom:  http://community.polycom.com/polycom/attachments/polycom/VideoEndpoints/1204/1/How%20To%20-%20Configure%20Cisco%20ASA%205505.pdf
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LVL 3

Author Comment

by:cciedreamer
ID: 38719074
WoW !
Thats look quite useful
Yes I am using ASDM and I using version 8.0 ( 4). I'll  reconfigure and get back to you soon.

Thanks for the help.

Samir
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LVL 3

Author Closing Comment

by:cciedreamer
ID: 38720190
Thank you very much. It works Great.

Thanks

Samir
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