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I need information or list of questions to ask vendor that installed our medical Imaging (PACS) on How their VMware is configured for optimization that would provide optimal performance.

Medical Imaging department is not satisfied with their system and it has been a chronic issue.

Back end bottleneck have been identified as database, application and SAN. No Network latency. All have been shown to be related to application delays.
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Steven Carnahan
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I am attaching our finding for review and suggesting on how to come up with a tacticle approach with the PACS vendor.
Analysis.doc
All very pretty but if you start off by answering the questions we ask, we might get somewhere a little quicker.

Merry Xmas
The answers will be forthcoming when we have the meeting with them. I point of posting was to gather questions to ask in the meeting
You probably don't need a list of questions, just a list of disks in use in system previously and those in use now to give to us. Then we may be able to suggest the obvious question to ask them "did you honestly expect this to work when it has half the IOPS of the previous setup" although I won't be posting since I've just looked at your grading record.