Avatar of Starr Duskk
Starr Duskk
Flag for United States of America asked on

FTP Password no longer working in Windows Web Server 2008

I'm trying to COPY my files to the web server using Visual Studio 2010 and I get a log in error trying to access the FTP.

The web admin has reset my password twice now and I still can't get in.

Any ideas what I might need to check? He's new at this and may not be doing something right.

thanks!
Microsoft IIS Web ServerASP.NET

Avatar of undefined
Last Comment
Starr Duskk

8/22/2022 - Mon
Imtiaz Hasham

What software are you both using for FTP.  Have you tried passive mode using Filezilla?
Starr Duskk

ASKER
I said I'm using Visual Studio 2010 to a Windows Web Server 2008.
Imtiaz Hasham

Apologies for the oversight. And what FTP software is on the FTP server or Win Web Server 2008?
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
Starr Duskk

ASKER
It's using Windows Web Server 2008 built-in FTP services.
SOLUTION
Imtiaz Hasham

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Starr Duskk

ASKER
I am logging in with Visual Studio which takes care of this when the connection is made.

Before we go further, have you ever actually worked with Visual Studio 2010? Windows Web Server 2008? Website COPY using FTP from a Windows Web Server?

Based on your questions, it doesn't seem you have and I fear we are spinning our wheels. I'd like to get someone who has worked with these tools. I appreciate your assistance, but I don't feel we are on the same page at all.
SOLUTION
Log in to continue reading
Log In
Sign up - Free for 7 days
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
Starr Duskk

ASKER
I had already tried the FTP client route. It doesn't work either. It is definitely the setup on the server. I just don't know where to check the FTP login. I have a user account on the site given FTP user role. Beyond that, I don't know where it is setup and why it quit working.
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
Starr Duskk

ASKER
I tried to log in with FTP outside of VS and it failed. I checked the Event Log files and there was absolutely nothing about the failure in any of the event logs. where do I find a protocol log file?
AlexPace

The location of the log and if it is enabled will depend on which FTP client you use.  For example there are menu options in FileZilla and WinSCP, if you are using RoboFTP the TRACELOG script command lets you specify the path where to save the log... if you are using the DOS command line client try starting it with the -d option.

The log will tell you if the problem is authentication, opening the data channel or what.
Imtiaz Hasham

Please give us the logs from Windows which your admin should be able to provide.

Once we see the logs, we can ascertain where the problem lies.
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy
ASKER CERTIFIED SOLUTION
Log in to continue reading
Log In
Sign up - Free for 7 days
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
Starr Duskk

ASKER
solution.