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jampost
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I cannot boot from the DVD (Optical) drive. Bios issue.

The Acer Bios version is 2.15.1227.  The system boots directly from the hard drive, while the “Bios Boot Priority order” is 1st [CD&DVD], 2nd [Hard Disk: UEFI: ST10…] etc. Notice the CD&DVD does not show specifics about the DVD drive under Boot Options, But it does under Advanced – Miscellaneous.  It shows AHCI Port 4: HL-DT-ST DVDRAM GH82N. The DVD drive also works fine while in Windows environment.
      I am trying to keep all computers 32 bit. I have enough technical things to figure out with Visual Studio & SQL Server (working on the same program on different PCs) without considering whether the OS is 32 or 64 bit. The brand new Gateway DX4870-UB318 came with Windows 8 64 bit. The way I see it; if the hard drive were to fail, I might as well throw the PC in the trash, because there is no way to install a new OS on a new hard drive.  I’ll bet I am not the only one who has run into this insane problem. I have spent hours with Gateway Tech-support and they seem to be preoccupied with learning to speak English fluently.  Thank you for any help.
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computermanceo

8/22/2022 - Mon
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IanTh

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jampost

ASKER
Thank you All!

    I don't want to hold everyone up on Christmas Day. All three comments look good, so I am crediting all three.
mikepmtl

Did you ever get it to boot from a DVD?  I turned secure boot off, and the only option it shows me to boot is "Windows Boot Manager".
jampost

ASKER
Thank you for the feedback on this issue.    mikepmtl

I never was able to boot from the DVD drive. Up to this point, I have been lucky (no need to scrub the hard drive). If I ever need to scrub the hard drive, I'm not sure what I'll do. I do have a retail version of Windows 7 Pro, but if it bypasses the DVD drive, so I won't be able to use it. The brand name PC is an Asus Essentio CM6830-07. I would love to scrub the hard drive - remove Windows 8 and replace it with my retail Windows 7 Pro.  Thank you.  --  Joe
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William Peck
computermanceo

I can understand giving credit for people helping you on Christmas but these answers are not helpful for solving the problem. This is evident in the author's admission that, "I never was able to boot from the DVD drive." Since I had to figure this due to a bad hard drive here is what I figured out:

Boot to the BIOS
      This is accomplished using the delete key as soon as you power up.

Go to the Authentication Tab.
      Disable Secure Boot

Go two tabs over to the Boot Options.
      The first line says Launch CSM, Hit enter and change it to say Always.

Go to the fourth line from the bottom and enable the Boot Menu.

Finally choose the Boot Priority Order that you want (optical disk drive first).

That is it. You will see, if you look under Optical Disk Drive Priority, that the name of your DVD drive now shows up instead of it being blank like before.

Now just save and reboot from the BIOS normally, and you should be on like a light bulb.