troubleshooting Question

Cannot delete or move emails from the inbox folder

Avatar of pdahan
pdahan asked on
ExchangeWindows Server 2008
8 Comments1 Solution2107 ViewsLast Modified:
Hi All,

I have a Exchange server 2007 SP1 x64 installed on a Windows Server 2008 R2 x64 Enterprise edition. We transitioned from Ex2003 to 2007 in November this year and since then everything is running quiet well and am very happy.

Yesterday I update the Server 2008 to SP1, also had issues with space running out on the c: drive, so I had to delete transaction logs manually until we could start receiving emails. After deleting the transaction logs the Mailbox databases wont mount so I had to do eseutil /p and move all the transaction logs etc, that worked perfectly well. I have also moved the exchange que to a different drive to avoid back pressure in the future.

Now the problem is when I log onto outlook 2007, 2010, Active Sync, I can delete emails and everything. But when I logon to OWA (either light or normal) I cannot move or delete emails. On the light version as soon as I click delete it does nothing and just deselects the email. On the standard version, it allows me to delete but the email reappears in 5-10 seconds. When I try to move the email on the standard version it tells me:
"Some items could not be moved. This may be because the folder has reached its size
limit."

Also when the files are deleted from outlook 2007, 2010 and activesync, they still show up on the inbox in OWA. I am able to delete emails from Junk folder and empty deleted items.

I have found this link and am upgrading the exchange to SP3
http://www.errorhelp.com/search/details/152694/some-items-could-not-be-moved-this-may-be-because-the-folder-has-reached-its-size-limit

Could it be related to the repair done and not doing isinteg on the database file?

I know this is a long email, but I really appreciate your time and effort in helping me out.
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