troubleshooting Question

Problems migrating Gmail to Outlook.com using Outlook 2010

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phermi asked on
OutlookGoogle Apps
10 Comments1 Solution613 ViewsLast Modified:
Merry Christmas,

Scenario: User has an above-average GMAIL account (4,000+ contacts, 11,000+ calendar items) with 1.2 GB of e-mails in multiple folders. The User has a Notebook where Outlook 2010 is used with multiple profiles including one for the GMAIL account; has an iPhone and an iPad and is getting a desktop a the office. On the notebook a program from Google to sync Calendar was installed by the user to sync calendar items with Outlook.
The ultimate GOAL is for the user to have access to ALL items, e-mail, contacts and calendars from all 4 devices.

User wants to achieve this by using an Outlook.com account (I am not going to discuss the way or try to find another solution). We have done that many times and have worked like a charm: using the Hotmail/Outlook connector in the PC devices and creating the Oulook.com as an Exchange account on the mobile devices. It just worked; till now.

The problem we are having is two-fold: Limited Connectivity messages on Outlook and Send/Receive errors (and slowness) with Sync Issues in the respective folder. Most of them are like this:
17:53:45 Synchronization error.
17:53:45 Error with Send/Receive.
17:53:45 There was an error synchronizing your folder hierarchy.The network connection is unavailable or interrupted. Please try again later.
We are using the latest 32-bit connector and we have use two different methods to copy the data from the PST file used by the GMAIL account: we have copied items and we have also IMPORT items from the GMAIL PST file while not in use.

Read few post from frustrated users like us with no apparent solution and some coming from GMAIL as well.

So, I wonder if anyone in EE has had this experience before and what suggestions maybe available for us.

Thanks in advance.
PS: Please do not point to Network connectivity issues as all devices can do any other network-based activities with no problems.
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