Status: Solved
Priority: Medium
Security: Public
Views: 507
Last Modified: 2016-11-23

wireless network connection problem

I have started travelling a lot for work and have have discovered a problem with my laptop. It works beautifully within my home wireless network but I can not connect to a wireless outside my network...hotels, Starbucks, another home, etc.. have all been tried. Nothin even shows up on the available list to try a repair. The LAN network card is the most up to date version from Dell. no help when troubleshooting. My laptop is Dell Latitude 5500.

T5G0H5

Asked: 2012-12-25

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3 Solutions

LVL 44

Darr247Commented: 2012-12-25

Dell has sold the E5500 model with XP, vista and win7 installed... which version of windows (and service pack level) are you running?

LVL 8

Scott ThompsonComputer Technician / OwnerCommented: 2012-12-25

You say the LAN network card, did you mean WLAN card? Check to make sure you don't have a static IP set up. Also, sometimes the Dell WLAN Utility is a pain, try uninstalling it and see if you get a different response.

LVL 8

lancecurwensvilleCommented: 2012-12-25

Are you using windows wireless or the dell branded wireless management software?

T5G0H5Author Commented: 2013-01-01

All three answers contributed to the solutions, however lancecurwensville answer lead to the final solution

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wireless network connection problem

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