Avatar of KHDA
KHDA
 asked on

Exchange 2010 Global Address List GAL issue

The issue is that Exchange 2010 Global Address List GAL not being the default view for outlook 2010 address list.

After setting up a new mailbox, everything seems to be working fine as expected. once outlook is restarted, the default view of Address List changes to All Groups and OAB is also showing only All Groups while offline.

I have created and applied Address Book Policy to few users. the results are same.

Exchange 2010 'ShowGalAsDefaultView' value is set to True for all users.


setup:
Exchange 2010 SP2 Rollup 3 migrated from Exchange 2007.
Outlook 2010 SP2 on windows 7 Enterprise.


Thanks in Advance.

Sohail
ExchangeOutlookEmail Servers

Avatar of undefined
Last Comment
Manpreet SIngh Khatra

8/22/2022 - Mon
Manpreet SIngh Khatra

Is everything working fine from OWA\Webmail ?

- Rancy
Rajkumar Duraisamy

appears like the OAB assigned\point to the Mailbox Databases are having only the All Groups address list, can you check whether the default OAB is included to have all address lists?
KHDA

ASKER
Dear Rajkumar, I have selected to include only Global Address List in the OAB.

no other Address List is included in it.

Regards,

Sohail
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
KHDA

ASKER
Dear Rancy,

OWA is working fine.

Regards,

Sohail
Manpreet SIngh Khatra

Hope there is no GPO thats affecting this for all users (My very doubt)

I can try to push this for one user manually and try to restart his machine and check if it happens again its some GPO for sure

- Rancy
KHDA

ASKER
Dear Rancy,

Actually i am also doubting GPO. got it checked earlier, will check again thoroughly.

Thank you for the continuous support.

Regards,

Sohail
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
KHDA

ASKER
I have checked GPO. there is nothing in it.

Regards,

Sohail
Rajkumar Duraisamy

Create a New Offline Address Book to include the Default Global Address List and Assign the New OAB to a Test Mailbox Database, -> Move a test user account to that test database -> configure the outlook profile -> download OAB and see the result. If everything is normal -> Assign the newly created OAB to all the Mailbox Databases
KHDA

ASKER
Dear Rajkumar,

I have tried it already :-) its of no use.
Your help has saved me hundreds of hours of internet surfing.
fblack61
ASKER CERTIFIED SOLUTION
Manpreet SIngh Khatra

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.