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Outlook 2010/Exchange SBS must have password for Automatic Replies

Posted on 2012-12-26
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Last Modified: 2013-02-07
We have one users account on our network that will not set the out of office without having Outlook prompt for a password when it first opens. As long as the password is entered out of office works.
we have a 2010 SBS with Exchange and within the outlook 2010 software I go to the email account, select the user account, more settings, under the security tab I put a check mark to "always prompt for login credentials"

If that box isn't checked then the outlook opens without prompting for credentials and sends/receives without any issues. You go to the Automatic Replies and click on it and get a message stating "Automatic Reply settings cannot be displayed because the server is currently unavailable. try again later"
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Question by:350ztn
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d0ughb0y earned 275 total points
ID: 38721406
Sounds like the reason you're being prompted is because you checked the box that says, "always prompt for login credentials". As you note, if that's unchecked, you don't have that issue - you have a different issue.

So the real problem seems to be that you can't set Automatic Replies on one Outlook setup, because it says that the server is unavailable.

Seems like there's something wrong there. I think the first thing I'd do is try creating and using a different profile on that desktop. See if that resolves the problem. If that doesn't work, you could also uninstall and reinstall Outlook.

Of course, all this is predicated on the assumption that, at the time you're trying this, the desktop is actually connected to the network, and should be able to reach the Exchange server. If, say, it's a notebook, and you're trying to set the Automatic Reply while you're out of the office, that's just not going to work, because it doesn't have a connection to the server.
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by:350ztn
ID: 38721414
A different user on the same PC does not produce the message. So it seems to be tied to that user on that PC
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Author Comment

by:350ztn
ID: 38721441
I created a new profile for the user in question- so far it is working, will give it the day before calling it good.
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