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VMware view connection issues

Posted on 2012-12-26
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Last Modified: 2012-12-26
I am having some difficulty getting my VMWare view POC up and running. Everytime I try to connect to one of my Windows 7 VMs I get a message saying "Connection to remote computer ended." I don't believe it's a firewall issue because the firewall on all servers involved and desktops have been turned off. Is it possible that an SSL certificate could be the issue. I have errors in View Admin saying  "certificate is invalid for secure gateway at address" for my security server and connection server.

Could this be the problem, and if so, how do I get the generic VMware self signed certificate added to both of these servers so I can just get it running for now. I don't want to have to pay for a certificate yet, until I at the very least get my proof of concept up.

Software versions being dealt with:
View 5
Vsphere 5
Server 2k8 R2
Windows 7

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Question by:bbayachek
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8 Comments
 
LVL 13

Expert Comment

by:Yagya Shree
ID: 38721439
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LVL 1

Author Comment

by:bbayachek
ID: 38721455
I have looked at that KB article and it hasn't helped. My firewall is not the issue.

Also, I cannot connect internally or externally, my external IP address is fine (regarding the other EE post)
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LVL 13

Expert Comment

by:Yagya Shree
ID: 38721474
Could you mount the ISO for windows 7 in the virtual disk drive  for vmware and try to boot the machine. Let me know how it goes.
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LVL 1

Author Comment

by:bbayachek
ID: 38721481
You mean boot to the windows 7 install screen in VMWare?

I can get into the windows 7 VM and log in no problem. I just cannot log in from the View Client.

I am going to double check connectivity from the Win7 VM to the sec and connection servers over port 4172. I believe I did this already but I will double check again. BUT it doesn't make sense for that port to be blocked because my windows firewalls are all off. I will check this and post back.
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LVL 1

Author Comment

by:bbayachek
ID: 38721620
Ok, connection to all stops (Client, vm, connection server, security server, vcenter) on port 4172 and 4100 is fine. No firewall issues.

The only error I keep seeing is the Certificate error. Can this cause a connection issue?
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LVL 1

Author Comment

by:bbayachek
ID: 38721842
I attached an image of what View Admin is saying. The vCenter server is using the default SSL cert provided by vmware. But I have no idea how it is, or where that certificate is. I did not set this up originally and cannot seem to pick the right "google term" to google. Anyone know where this default vmware cert is, and where I can apply it to the Security and connection servers?


Thanks
SSLcertIssue.jpg
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LVL 13

Accepted Solution

by:
Yagya Shree earned 2000 total points
ID: 38721915
Have you unchecked the "HTTPS Secure Tunnel" option under the General tab on the connection server?
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LVL 1

Author Comment

by:bbayachek
ID: 38722809
That worked! I had to disable secure connection for PCOIP tho.


thanks!
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