Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Blue screen and auto restart.

Posted on 2012-12-26
10
Medium Priority
?
110 Views
Last Modified: 2015-06-23
Hello Everyone,
                        I  am facing the bluesceen problem on Window 2008 R2 Standard 64 bit, I am sharing the Zip file with few memory dumps.
http://www.fileconvoy.com/dfl.php?id=g74a24d3e9d210a3d99918718672871cbd48bdf1d3
(enclosed with this message too)

I have already checked the below items

Check the temperature via “CoreTemp” tool : Result : Good
Check the RAM  via “MeMTest” tool : Result : Good
Check the Harddisk  via “Western digital data life guard” tool : Result : Good

Can you please help me to find out the root cause(which driver/hardware/software creating this problem)  of Blue screen and system auto restart.

Thank you in advance.

Best Regards,
Gaurav
MiniDumps.zip
0
Comment
Question by:gauravdream07
9 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 38721580
The dumps seem to be caused by pciidex.sys, which is a driver included with the OS. Run a startup repair via the windows installation DVD, or maybe a servicepack installation and Windows update might help too.
0
 
LVL 3

Expert Comment

by:binumicrosoft
ID: 38721604
Any new hardware added ? Like iSCSI ?
0
 

Author Comment

by:gauravdream07
ID: 38722667
No hardware added recently.
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 

Author Comment

by:gauravdream07
ID: 38722669
Hi Rindi,
              Can you please let me know how you reach on conclusion that it is related with "pciidex.sys"?

Thank you
GG
0
 
LVL 88

Expert Comment

by:rindi
ID: 38722909
The dump analysis always showed that file as the cause.
0
 
LVL 93

Expert Comment

by:nobus
ID: 38722915
when analysing the dmp with windbg, it shows :  Probably caused by : PCIIDEX.SYS
0
 
LVL 24

Expert Comment

by:smckeown777
ID: 38725361
What hardware is this running on? Proper supported server like Dell/HP? Or what?

PCIIDEX is the PCI IDE Bus driver software, so this probably means there's an issue with the chipset driver software which needs updating possibly

See here for a similar issue - http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2008/Q_27080308.html
0
 

Accepted Solution

by:
gauravdream07 earned 0 total points
ID: 38735542
Thank you for your post. Right now I suspended two disks used in this server. This was done on gut feeling. However since last 7 days server is not auto restart yet.

Thanks
0
 
LVL 36

Expert Comment

by:Seth Simmons
ID: 40845585
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Vote for the Most Valuable Expert

It’s time to recognize experts that go above and beyond with helpful solutions and engagement on site. Choose from the top experts in the Hall of Fame or on the right rail of your favorite topic page. Look for the blue “Nominate” button on their profile to vote.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Issue: One Windows 2008 R2 64bit server on the network unable to connect to a buffalo Device (Linkstation) with firmware version 1.56. There are a total of four servers on the network this being one of them. Troubleshooting Steps: Connect via h…
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Suggested Courses

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question