Blue screen and auto restart.

Hello Everyone,
                        I  am facing the bluesceen problem on Window 2008 R2 Standard 64 bit, I am sharing the Zip file with few memory dumps.
http://www.fileconvoy.com/dfl.php?id=g74a24d3e9d210a3d99918718672871cbd48bdf1d3
(enclosed with this message too)

I have already checked the below items

Check the temperature via “CoreTemp” tool : Result : Good
Check the RAM  via “MeMTest” tool : Result : Good
Check the Harddisk  via “Western digital data life guard” tool : Result : Good

Can you please help me to find out the root cause(which driver/hardware/software creating this problem)  of Blue screen and system auto restart.

Thank you in advance.

Best Regards,
Gaurav
MiniDumps.zip
gauravdream07Asked:
Who is Participating?
 
gauravdream07Connect With a Mentor Author Commented:
Thank you for your post. Right now I suspended two disks used in this server. This was done on gut feeling. However since last 7 days server is not auto restart yet.

Thanks
0
 
rindiCommented:
The dumps seem to be caused by pciidex.sys, which is a driver included with the OS. Run a startup repair via the windows installation DVD, or maybe a servicepack installation and Windows update might help too.
0
 
binumicrosoftCommented:
Any new hardware added ? Like iSCSI ?
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

More Information
 
gauravdream07Author Commented:
No hardware added recently.
0
 
gauravdream07Author Commented:
Hi Rindi,
              Can you please let me know how you reach on conclusion that it is related with "pciidex.sys"?

Thank you
GG
0
 
rindiCommented:
The dump analysis always showed that file as the cause.
0
 
nobusCommented:
when analysing the dmp with windbg, it shows :  Probably caused by : PCIIDEX.SYS
0
 
smckeown777Commented:
What hardware is this running on? Proper supported server like Dell/HP? Or what?

PCIIDEX is the PCI IDE Bus driver software, so this probably means there's an issue with the chipset driver software which needs updating possibly

See here for a similar issue - http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2008/Q_27080308.html
0
 
Seth SimmonsSr. Systems AdministratorCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.

Advertise Here