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gauravdream07
 asked on

Blue screen and auto restart.

Hello Everyone,
                        I  am facing the bluesceen problem on Window 2008 R2 Standard 64 bit, I am sharing the Zip file with few memory dumps.
http://www.fileconvoy.com/dfl.php?id=g74a24d3e9d210a3d99918718672871cbd48bdf1d3
(enclosed with this message too)

I have already checked the below items

Check the temperature via “CoreTemp” tool : Result : Good
Check the RAM  via “MeMTest” tool : Result : Good
Check the Harddisk  via “Western digital data life guard” tool : Result : Good

Can you please help me to find out the root cause(which driver/hardware/software creating this problem)  of Blue screen and system auto restart.

Thank you in advance.

Best Regards,
Gaurav
MiniDumps.zip
Microsoft Legacy OSMicrosoft Server OSWindows Server 2008

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Last Comment
Seth Simmons

8/22/2022 - Mon
rindi

The dumps seem to be caused by pciidex.sys, which is a driver included with the OS. Run a startup repair via the windows installation DVD, or maybe a servicepack installation and Windows update might help too.
binumicrosoft

Any new hardware added ? Like iSCSI ?
gauravdream07

ASKER
No hardware added recently.
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gauravdream07

ASKER
Hi Rindi,
              Can you please let me know how you reach on conclusion that it is related with "pciidex.sys"?

Thank you
GG
rindi

The dump analysis always showed that file as the cause.
nobus

when analysing the dmp with windbg, it shows :  Probably caused by : PCIIDEX.SYS
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Shane McKeown

What hardware is this running on? Proper supported server like Dell/HP? Or what?

PCIIDEX is the PCI IDE Bus driver software, so this probably means there's an issue with the chipset driver software which needs updating possibly

See here for a similar issue - https://www.experts-exchange.com/questions/27080308/BSOD-BugCheck-points-to-PCIIDEX-SYS-Windows-Server-2008-R2.html
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Seth Simmons

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