Solved

Local Administrator Cannot Access Windows/7

Posted on 2012-12-26
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Last Modified: 2013-01-22
Hi-
I added a local administrator to an existing Windows./7 workstation.   We logged in as the user and when I try to bring up Control Panel I am getting the following Error Message. The title bar has 26EE0668-A00A-44D7-9371-BEB064C98683 the actual message says
Windows cannot access the specified device, path or file.  You May have the appropriate permission to acess the item.

Does anyone know what is causing this?

Thanks
Rich
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Question by:webentpr
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15 Comments
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 38721659
Try creating a new user giving that user admin rights and see what happens

Maybe that user profile is corrupt
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LVL 34

Expert Comment

by:Paul MacDonald
ID: 38721664
How do you "add a local administator" to a computer?  There should already be one.

If you created a new account you intended to have administrative privileges, make sure you added the account to the local administrators' group, and make sure the account is not in the users' group.
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Author Comment

by:webentpr
ID: 38721674
The workstation is part of a domain.  I went to User Accounts and added the account there and made him a local user.
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LVL 23

Expert Comment

by:Thomas Grassi
ID: 38721685
Try this

From a command prompt run as administrator

Then net user administrator /active:yes

Login as administrator and see what happens
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LVL 34

Expert Comment

by:Paul MacDonald
ID: 38721691
"I went to User Accounts and added the account there and made him a local user."
And this user is in the Administrators group, but not in the Users group?  If you're using the Control Panel UI it's a radio button so you can only choose one or the other.
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Author Comment

by:webentpr
ID: 38721761
When I tried to bring up the command prompt as an Administrator I get the same error as when I tried to open the Control Panel.  when I open as a user the command prompt worked.

When you add a domain user it asks for the user name, domain and group membership.  I deleted the user and re-added him but there was no difference.
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LVL 23

Expert Comment

by:Thomas Grassi
ID: 38721769
Restart the computer in safe mode with networking

Then add the administrator account as above
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Author Comment

by:webentpr
ID: 38721805
Tried it but no change.
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LVL 9

Expert Comment

by:newmath
ID: 38721822
Are you running AV? If so, what app? I've seen this happen when more than one antivirus application is installed at the same time.
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Author Comment

by:webentpr
ID: 38721832
Running Trend Micro Worry Free Standard.  I am going to run it to see if there are any malware.
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LVL 23

Expert Comment

by:Thomas Grassi
ID: 38721880
If no virus is found which I doubt you will find
I would next do a windows 7 install repair option
Also

Run sfc /scannow
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Accepted Solution

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webentpr earned 0 total points
ID: 38722155
hi

i ran a system restore using a date fom a week ago.  I then added the user and everything worked.  Don't understand why but it is working.

thanks
Rich
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LVL 9

Expert Comment

by:newmath
ID: 38722166
Glad you got it working.
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