Local Administrator Cannot Access Windows/7

webentpr
webentpr used Ask the Experts™
on
Hi-
I added a local administrator to an existing Windows./7 workstation.   We logged in as the user and when I try to bring up Control Panel I am getting the following Error Message. The title bar has 26EE0668-A00A-44D7-9371-BEB064C98683 the actual message says
Windows cannot access the specified device, path or file.  You May have the appropriate permission to acess the item.

Does anyone know what is causing this?

Thanks
Rich
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Thomas GrassiSystems Administrator

Commented:
Try creating a new user giving that user admin rights and see what happens

Maybe that user profile is corrupt
Paul MacDonaldDirector, Information Systems

Commented:
How do you "add a local administator" to a computer?  There should already be one.

If you created a new account you intended to have administrative privileges, make sure you added the account to the local administrators' group, and make sure the account is not in the users' group.
webentprowner

Author

Commented:
The workstation is part of a domain.  I went to User Accounts and added the account there and made him a local user.
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Thomas GrassiSystems Administrator

Commented:
Try this

From a command prompt run as administrator

Then net user administrator /active:yes

Login as administrator and see what happens
Paul MacDonaldDirector, Information Systems

Commented:
"I went to User Accounts and added the account there and made him a local user."
And this user is in the Administrators group, but not in the Users group?  If you're using the Control Panel UI it's a radio button so you can only choose one or the other.
webentprowner

Author

Commented:
When I tried to bring up the command prompt as an Administrator I get the same error as when I tried to open the Control Panel.  when I open as a user the command prompt worked.

When you add a domain user it asks for the user name, domain and group membership.  I deleted the user and re-added him but there was no difference.
Thomas GrassiSystems Administrator

Commented:
Restart the computer in safe mode with networking

Then add the administrator account as above
webentprowner

Author

Commented:
Tried it but no change.

Commented:
Are you running AV? If so, what app? I've seen this happen when more than one antivirus application is installed at the same time.
webentprowner

Author

Commented:
Running Trend Micro Worry Free Standard.  I am going to run it to see if there are any malware.
Thomas GrassiSystems Administrator

Commented:
If no virus is found which I doubt you will find
I would next do a windows 7 install repair option
Also

Run sfc /scannow
owner
Commented:
hi

i ran a system restore using a date fom a week ago.  I then added the user and everything worked.  Don't understand why but it is working.

thanks
Rich

Commented:
Glad you got it working.

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