Solved

Change email address on digital certificate

Posted on 2012-12-26
4
305 Views
Last Modified: 2013-01-12
I have a user who has an S/MIME digital cert setup with an email address.  His email address is changing due to the company being acquired.  He has no idea where the digital certificate is, and I have no idea how he got one.  All he knows is that he had it before with his old email so he could send/receive encrypted email.  

I assume he needs to create one, but how does he do that?
0
Comment
Question by:Winstink
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 10

Expert Comment

by:tdlewis
ID: 38721860
You may find this information useful:
http://www.eudora.com/techsupport/kb/2691hq.html

If you examine the user's certificate, you can determine where it was issued.
0
 
LVL 7

Expert Comment

by:hirenvmajithiya
ID: 38722613
I think you cannot change the E-mail address on DSC, but you have to create new certificate.

Hiren
0
 
LVL 2

Accepted Solution

by:
Winstink earned 0 total points
ID: 38751219
The user actually had had a CAC that was linked to his company email (as opposed to his customer email) and that is where his digital certificates were coming from.  Once he got a new CAC linked to his new email he was fine.
0
 
LVL 2

Author Closing Comment

by:Winstink
ID: 38769706
Found out from another user that this group of users have their CACs linked to their company account.
0

Featured Post

Put Machine Learning to Work--Protect Your Clients

Machine learning means Smarter Cybersecurity™ Solutions.
As technology continues to advance, managing and analyzing massive data sets just can’t be accomplished by humans alone. It requires huge amounts of memory and storage, as well as the high-speed power of the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question