Change email address on digital certificate

Posted on 2012-12-26
Medium Priority
Last Modified: 2013-01-12
I have a user who has an S/MIME digital cert setup with an email address.  His email address is changing due to the company being acquired.  He has no idea where the digital certificate is, and I have no idea how he got one.  All he knows is that he had it before with his old email so he could send/receive encrypted email.  

I assume he needs to create one, but how does he do that?
Question by:Winstink
  • 2
LVL 10

Expert Comment

ID: 38721860
You may find this information useful:

If you examine the user's certificate, you can determine where it was issued.

Expert Comment

ID: 38722613
I think you cannot change the E-mail address on DSC, but you have to create new certificate.


Accepted Solution

Winstink earned 0 total points
ID: 38751219
The user actually had had a CAC that was linked to his company email (as opposed to his customer email) and that is where his digital certificates were coming from.  Once he got a new CAC linked to his new email he was fine.

Author Closing Comment

ID: 38769706
Found out from another user that this group of users have their CACs linked to their company account.

Featured Post

Train for your Pen Testing Engineer Certification

Enroll today in this bundle of courses to gain experience in the logistics of pen testing, Linux fundamentals, vulnerability assessments, detecting live systems, and more! This series, valued at $3,000, is free for Premium members, Team Accounts, and Qualified Experts.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

After a recent Outlook migration from a 2007 to 2010 environment, some issues with Distribution List owners were realized. In this article, I explain how that was rectified.
Read this tutorial to learn how to fix repeating password error prompts when setting up Gmail IMAP with Microsoft Outlook. The entire process is described with step by step, illustrated instructions. Enjoy...
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question