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Change email address on digital certificate

Posted on 2012-12-26
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Last Modified: 2013-01-12
I have a user who has an S/MIME digital cert setup with an email address.  His email address is changing due to the company being acquired.  He has no idea where the digital certificate is, and I have no idea how he got one.  All he knows is that he had it before with his old email so he could send/receive encrypted email.  

I assume he needs to create one, but how does he do that?
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Question by:Winstink
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Expert Comment

by:tdlewis
ID: 38721860
You may find this information useful:
http://www.eudora.com/techsupport/kb/2691hq.html

If you examine the user's certificate, you can determine where it was issued.
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Expert Comment

by:hirenvmajithiya
ID: 38722613
I think you cannot change the E-mail address on DSC, but you have to create new certificate.

Hiren
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Accepted Solution

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Winstink earned 0 total points
ID: 38751219
The user actually had had a CAC that was linked to his company email (as opposed to his customer email) and that is where his digital certificates were coming from.  Once he got a new CAC linked to his new email he was fine.
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Author Closing Comment

by:Winstink
ID: 38769706
Found out from another user that this group of users have their CACs linked to their company account.
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