Status: Solved
Priority: Medium
Security: Public
Views: 328
Last Modified: 2013-01-12

Change email address on digital certificate

I have a user who has an S/MIME digital cert setup with an email address. His email address is changing due to the company being acquired. He has no idea where the digital certificate is, and I have no idea how he got one. All he knows is that he had it before with his old email so he could send/receive encrypted email.

I assume he needs to create one, but how does he do that?

Winstink

Asked: 2012-12-26

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1 Solution

LVL 10

tdlewisCommented: 2012-12-26

You may find this information useful:
http://www.eudora.com/techsupport/kb/2691hq.html

If you examine the user's certificate, you can determine where it was issued.

LVL 7

hirenvmajithiyaManager (System Administration)Commented: 2012-12-26

I think you cannot change the E-mail address on DSC, but you have to create new certificate.

Hiren

LVL 2

WinstinkAuthor Commented: 2013-01-07

The user actually had had a CAC that was linked to his company email (as opposed to his customer email) and that is where his digital certificates were coming from. Once he got a new CAC linked to his new email he was fine.

LVL 2

WinstinkAuthor Commented: 2013-01-12

Found out from another user that this group of users have their CACs linked to their company account.

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Change email address on digital certificate

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