?
Solved

Change email address on digital certificate

Posted on 2012-12-26
4
Medium Priority
?
318 Views
Last Modified: 2013-01-12
I have a user who has an S/MIME digital cert setup with an email address.  His email address is changing due to the company being acquired.  He has no idea where the digital certificate is, and I have no idea how he got one.  All he knows is that he had it before with his old email so he could send/receive encrypted email.  

I assume he needs to create one, but how does he do that?
0
Comment
Question by:Winstink
  • 2
4 Comments
 
LVL 10

Expert Comment

by:tdlewis
ID: 38721860
You may find this information useful:
http://www.eudora.com/techsupport/kb/2691hq.html

If you examine the user's certificate, you can determine where it was issued.
0
 
LVL 7

Expert Comment

by:hirenvmajithiya
ID: 38722613
I think you cannot change the E-mail address on DSC, but you have to create new certificate.

Hiren
0
 
LVL 2

Accepted Solution

by:
Winstink earned 0 total points
ID: 38751219
The user actually had had a CAC that was linked to his company email (as opposed to his customer email) and that is where his digital certificates were coming from.  Once he got a new CAC linked to his new email he was fine.
0
 
LVL 2

Author Closing Comment

by:Winstink
ID: 38769706
Found out from another user that this group of users have their CACs linked to their company account.
0

Featured Post

Automating Your MSP Business

The road to profitability.
Delivering superior services is key to ensuring customer satisfaction and the consequent long-term relationships that enable MSPs to lock in predictable, recurring revenue. What's the best way to deliver superior service? One word: automation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you put your credit card number into a website for an online transaction, surely you know to look for signs of a secure website such as the padlock icon in the web browser or the green address bar.  This is one way to protect yourself from oth…
MS Outlook undoubtedly is the most widely used email client.Its user-friendliness, cost effectiveness, and availability with Microsoft Office Suite make it the most popular email application.  Its compatibility with Microsoft applications like Exch…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?
Suggested Courses
Course of the Month17 days, 6 hours left to enroll

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question