Black berry devices no longer work after moving to Exchange 2010

tips54
tips54 used Ask the Experts™
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Over the weekend I migrated to Exchange 2010 from Exchange 2007.  I have a BES server and Besadmin account that was part of the migration.  After the migration the 3 devices are no longer getting emails.  What can I do to get these back up and working?
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Manpreet SIngh KhatraSolutions Architect, Project Lead
Top Expert 2013

Commented:
Did you provide the BES account rights to the Mailbox Database ? if not please do so

- Rancy
Most Valuable Expert 2014
Commented:
Did you change the MAPI configuration in the BES configuration? You will need to login to the BES server as BESADMIN adn adjust it in the control panel.

Do ensure that you have all of the permissions in place - these are documented with all of the commands in the BES 5 deployment guide: http://us.blackberry.com/support/smartphones/software-installation/blackberry-software-installation-resources-microsoft-exchange.html

Simon.

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Commented:
That did it. Thanks Sambee

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