troubleshooting Question

CD & CD-RW Drives missing in My Computer - Dell Dimension 2400

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mmj1Flag for United States of America asked on
Windows XPComponentsDell
15 Comments4 Solutions544 ViewsLast Modified:
I have a Dell Dimension 2400 running Windows XP.  Under My Computer there are no CD rom drives listed and I have two ( HL-DT-ST CD-RW GCE-8483B & Lite-On LTN486S 48 x max) - I got this info from the Device Manager.  This info shows with a yellow exclamation point in the device list - I tried uninstalling them - then rebooted.  The drives are detected and windows indicates new hardware installed - but they are still not listed.  I chatted with Dell support and they could not provide me withe the HL-DT-ST CD-RW GCE-8483B driver.  Any help you could provide to fix this issue would be appreciated.  Thank you.
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