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scottjnorris
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Win 7 service pack 1 does not install

I have a Dell laptop that originally had vista.
Now it has Windows 7.
Updates will install except
Service pack 1 and I.E. 9 fail to install
Laptops NotebooksSystem UtilitiesSoftwareDell

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Scott C

8/22/2022 - Mon
Darr247

What does running the System Update Readiness Tool say?
(it can actually fix some problems for you, then log info about problems it can't fix.)
Scott Thompson

What the error message you are getting when trying to install?
scottjnorris

ASKER
System Update Readiness Tool did not solved this problem,

I'll check the error message tomorrow,
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Robert Retzer

This microsoft article shows you how to fix windows update problems in windows 7 http://windows.microsoft.com/troubleshootwindows7sp1
Scott C

Try downloading the Service Pack and installing it manually.  Be sure to get the correct one...x86 or x64.
scottjnorris

ASKER
I tried downloading and installing manually x64

The error message when I install SP 1 is 8024200D.
MS Knowledge Base offered possible solutions but I still have not solved this problem.
I'm baffled because other updated install O.K.
Thanks
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Scott Thompson

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Robert Retzer

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Scott C

If the above doesn't work start up Windows in Safe Mode and give the SP install a try.