[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Excel tries to install Front Page on open

Posted on 2012-12-26
5
Medium Priority
?
334 Views
Last Modified: 2012-12-27
Hello Experts.  I have a computer that had Microsoft Office 97.  Beginning yesterday, when I try to open Excel I get the "install popup" that says it is trying to install Front Page.  Of course the CD isn't in the drive, so it doesn't install.  After some investigation, I noticed that Add/Remove programs shows the only Office Suite installed is "Microsoft Office XP with Front Page"--which I have never installed on this machine.  I suspect a virus, but have not found it yet.  I am would like to know if I uninstall the "Office XP" if the 97 version will be there...or what will happen?  I've also contlipated doing a restore (although I don't particularly like using System Restore).  Any ideas, suggestions, and/or advice would be greatly appreciated!
0
Comment
Question by:VTE_TECH
  • 3
  • 2
5 Comments
 
LVL 16

Accepted Solution

by:
terencino earned 1000 total points
ID: 38722771
Hi VTE_TECH, Office XP was not popular, but probably not a virus in this case. Likely when Office XP was installed, it replaced the Office 97 installation, so you will not get Office 97 back if you uninstall Office XP.

Others have had similar problems though, this thread provides a number of options that may work for you:

Error: Proplus.msi needed

I've never had success with System Restore, usually I reformat and start from scratch, but that's just me.
Hope that helps
...Terry
0
 

Author Comment

by:VTE_TECH
ID: 38722897
Thanks Terry.  However, I am about 99% sure that Office XP was never installed.  This machine actually belongs to my father & he won't even do an update to Adobe Reader without calling me first.  Also, the event logs, or System Restore Checkpoints show no indication of an update or install.  There is always that 1% chance though.  Thanks for the suggestions!
0
 

Author Comment

by:VTE_TECH
ID: 38723006
I noticed that the shortcut to Excel has the "Target" section greyed out...if that helps any.
0
 
LVL 16

Assisted Solution

by:terencino
terencino earned 1000 total points
ID: 38723286
You know, that sounds even more like the real thing...
Can you check when it was installed? That is one of the fields on the Add/Remove Programs dialog, or in Windows 7 anyway. Maybe your dad can help match the install date with visits from relatives who might have hacked his PC while he was watching the game
0
 

Author Comment

by:VTE_TECH
ID: 38723964
Solved...Thanks for the suggestions.  I completed a Detect & repair on office and restored original shortcuts.  That seemed to fix the problem.
0

Featured Post

Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This holiday season, we’re giving away the gift of knowledge—tech knowledge, that is. Keep reading to see what hacks, tips, and trends we have wrapped and waiting for you under the tree.
This tutorial is about creating a new Microsoft Online User Profile account along with how to transfer your files and settings. You may be faced with this situation if your existing user profile has become corrupted.
Many functions in Excel can make decisions. The most simple of these is the IF function: it returns a value depending on whether a condition you describe is true or false. Once you get the hang of using the IF function, you will find it easier to us…
How can you see what you are working on when you want to see it while you to save a copy? Add a "Save As" icon to the Quick Access Toolbar, or QAT. That way, when you save a copy of a query, form, report, or other object you are modifying, you…

611 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question