Solved

Excel tries to install Front Page on open

Posted on 2012-12-26
5
317 Views
Last Modified: 2012-12-27
Hello Experts.  I have a computer that had Microsoft Office 97.  Beginning yesterday, when I try to open Excel I get the "install popup" that says it is trying to install Front Page.  Of course the CD isn't in the drive, so it doesn't install.  After some investigation, I noticed that Add/Remove programs shows the only Office Suite installed is "Microsoft Office XP with Front Page"--which I have never installed on this machine.  I suspect a virus, but have not found it yet.  I am would like to know if I uninstall the "Office XP" if the 97 version will be there...or what will happen?  I've also contlipated doing a restore (although I don't particularly like using System Restore).  Any ideas, suggestions, and/or advice would be greatly appreciated!
0
Comment
Question by:VTE_TECH
  • 3
  • 2
5 Comments
 
LVL 16

Accepted Solution

by:
terencino earned 500 total points
ID: 38722771
Hi VTE_TECH, Office XP was not popular, but probably not a virus in this case. Likely when Office XP was installed, it replaced the Office 97 installation, so you will not get Office 97 back if you uninstall Office XP.

Others have had similar problems though, this thread provides a number of options that may work for you:

Error: Proplus.msi needed

I've never had success with System Restore, usually I reformat and start from scratch, but that's just me.
Hope that helps
...Terry
0
 

Author Comment

by:VTE_TECH
ID: 38722897
Thanks Terry.  However, I am about 99% sure that Office XP was never installed.  This machine actually belongs to my father & he won't even do an update to Adobe Reader without calling me first.  Also, the event logs, or System Restore Checkpoints show no indication of an update or install.  There is always that 1% chance though.  Thanks for the suggestions!
0
 

Author Comment

by:VTE_TECH
ID: 38723006
I noticed that the shortcut to Excel has the "Target" section greyed out...if that helps any.
0
 
LVL 16

Assisted Solution

by:terencino
terencino earned 500 total points
ID: 38723286
You know, that sounds even more like the real thing...
Can you check when it was installed? That is one of the fields on the Add/Remove Programs dialog, or in Windows 7 anyway. Maybe your dad can help match the install date with visits from relatives who might have hacked his PC while he was watching the game
0
 

Author Comment

by:VTE_TECH
ID: 38723964
Solved...Thanks for the suggestions.  I completed a Detect & repair on office and restored original shortcuts.  That seemed to fix the problem.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

A little background as to how I came to I design this code: Around 5 years ago I designed an add-in that formatted Excel files to a corporate standard, applying different cell colours and font type depending on whether the cells contained inputs,…
My experience with Windows 10 over a one year period and suggestions for smooth operation
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …
This Micro Tutorial will demonstrate how to create pivot charts out of a data set. I also added a drop-down menu which allows to choose from different categories in the data set and the chart will automatically update.

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now