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Problems installing 4.0

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I am trying to install Quickbooks 2013 but I keep getting an error that netframework 4.0 cannot be installed.

When I try to do a windows update the .net 3.5 updates fail. I tried to manually install .net 4.0 but that gives an error.

I had to run a fix on Windows update before because each time I turned the machine or off it  would give a configuring windows message and would not shut down or start until after a while. that was remedied but still cannot install dot net.
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Robert Retzer
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post the OS you use, and the actual error messages plse
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Thank you. After I posted this I spent a little more time and realised that the update was corrupt and fixed it.